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Manila Grand Opera Hotel

925 Doroteo Jose Street corner Rizal Avenue, Sta Cruz/ Recto, Manila, Philippines 1003 (Show on map)

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Area: Sta Cruz/ Recto Number of Rooms: 205
Free Wi-Fi

Recent customer reviews

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Good

7.5

based on
682 reviews

Value for Money
7.9
Location
6.7
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.0
All reviews (682)
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Norman W. Solo travelers Singapore, August 11, 2014
Stranded at the hotel.

Service by the breakfast personal, the bellboys, the casino.
6.3
The Hotel was fair, but the people manning the reception could be a little more pleasant. The bell boys were great, so were those manning the breakfast. The area around the hotel was like a war zone. Outside the hotel was dirty and looked very unsafe especially at night. There were no decent restaurants around the hotel. It is sort off in a "red light" area. Poor people slept on the streets. Definitely not good for families. On the plus side it is a very good transit point if you are going to the province as there are many bus terminals around the hotel. The rooms without windows have wooden walls. Know where the fire escapes are.
Marissa D. Families with young children Philippines, July 21, 2014
Clean rooms and accomodating staff.

Accessible to all kinds of transport,clean rooms,very helpful staff.
7.7
I stayed here for 4 days and i'm satisfied with the service that they offer.Accessible to all kinds of transport and nearby areas,university belt,quiapo church and Divisoria.
Reynald A. Solo travelers Australia, July 21, 2014
Very good

Clean close to attraction entertainment
7
Very good hotel I will recommend it to friends because of proximity to all atractions
. Couples July 20, 2014
It's a good place

The room was a good place and the location is very accessible. The tea in the table was a nice touch
8.3
Overall our stay was a good one. The wifi needs work as we couldn't get a consistent connection but the room itself was good. Overall, it was a good place.
Maria C. Couples Philippines, July 14, 2014
disappointed

near lrt, good staff, nice lobby
3.7
Disappointed because the are claiming that they have 5star hotel accommodation but it doesnt really showed. The pictures were not true. bathroom is not that clean. the towels stink. no slippers. the shampoo are in sachet. the bed is not comfortable. the pillows are so thin. the breakfast was not elegantly served and only consist of hotdog, eggs, ham and congee.
Pedro R. Couples Philippines, July 13, 2014
Okay lang

Low rate accesssible and convenient
4
Nicolas L. Couples Canada, July 10, 2014
Not bad

Near LRT, good staff, decent size room
7
The hotel is near easy transport. Right next to hotel is ok for quick things, but no more. The walls are very thin, the staff is very nice. The breakfast is average, but there seems to be an effort made to make it better than it is actually. There is a shuttle service to a few malls which is nice. The bed was comfortable and the room was a good size.
Chee H. Solo travelers Singapore, July 2, 2014
Ok only, very good lobby restaurants

Good wifi but need to collect log in detail every day, lobby restaurant very nice food and cake, there is a casino in the hotel but mostly machine game.
6.3
fine stay
Benielyn L. Couples Philippines, June 29, 2014
Not so good Front Staffs

Clean, Comfy and value for Money
9
Just fine.. We stayed at no window room which is preferrable as we dont want outside noices. Swimming pool is ok but it made our skin itchy. Maybe because we swam at night, and probably they are cleaning every morning Buffet breakfast was delicious.. We are not fond of casino so we just checked the casino place. Casino staffs were accomodating and pleasant to speak with. Front Staffs were a little annoying. They speak like they are always in a hurry even you are the only one checking in/checking out. We also asked about the service going to Mall receptionist referred us to the empty table near entrance. Well they need customer service, not everyone though, just the Front Desk..
Douglas C. Solo travelers United Kingdom, June 27, 2014
Good quality and safe hotel in theheart of things

Location/ safety/ service
9.3
This is my second stay at this hotel and both have been excellent. There is a beautiful and grant lobby to welcome the visitor, very friendly and competent staff, reasonable prices available on the Internet, attractive outdoor swimming pool. The rooms are spacious and clean with lots of cable television channels. Rooms are cheaper if you can accept having no window.

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Customer Reviews - Manila Grand Opera Hotel, Manila

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