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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Waterfront Manila Pavilion Hotel and Casino
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

from 2474 reviews

Value for Money
6.8
Location
7.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2474)
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Peter C. Business travelers Malaysia, October 3, 2014
Old hotel but renovated, comfortable

Good location if you wanna stay around Melate area, very old Casino but still functioning, non-smoking hotel
7
The hotel is maintained very well in rooms condition, most floors are renovated, and the whole hotel is non-smoking !!! Accept there is one floor in the casino that allows smoking. Staff are polite, breakfast is just fine. If you need to be around this area for your own purposes, Pavilion is still a good choice, at least it make me feel safe.
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Thomas V. Business travelers United States of America, October 2, 2014
bad
5.3
i have stayed here 4 other time i had a good stay this time they had to charge me more for one nite then i payed for 2
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Michael E. Couples Germany, September 24, 2014
Hotel with ideal location for visiting city centre

nice rooms, good location and friendly staff
7.7
The hotel is well located at the edge of Erimita, close to the old town of Manila. For shopping, Robinson Mall is in walking distance. The rooms are spacious and clean. The hotel staff is friendly and helpful, if needed. The breakfast is rich, but one need to avoid to appear close to the end of the session as cleaning will be in full progress and destroy the otherwise nice atmosphere.
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Jungmin K. Business travelers South Korea, September 21, 2014
everything is no good
5.3
it was a nightmare...
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David W. Business travelers Taiwan, September 16, 2014
happy hour always not enought

Convenience store next door
9
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Frank M. Business travelers United Kingdom, September 14, 2014
Excellent Hotel with excellent staff

VALUE FOR MONEY, Friendliness of staff, Cleanliness
9.7
Absolutely brilliant. Just like staying at home. very clean, friendly staff and very good security. Also the free wifi did it for me. Many hotels ask you to pay extra and as a business man I need constant wifi access. Very good. Buffet was excellent however rather expensive.
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Lino B. Solo travelers Philippines, September 9, 2014
Uncouth Seasons cafe staff

Location, location and location.
5.3
The waiter and waitress at the cafe that serves buffet breakfast doesn't care if there are guest or not. They go their way making loud cat meowing cries to each other as they walk around. Seems like the Broadway production of Cats had transferred to this venue. They had this impertinent attitude of walking repeatedly between guest who were talking to each other in next table, when they could have walk by the other side of the table. Clearing the table while they guest goes to take food is like a game for them, as they will giggle at the guest reactions when they return to the table and find plates, utensils and coffee gone. This all happened with the supervisor around. At Check-out the front desk will give you a form to fill your name , room number and date of stay and take it back. That was actually a hotel evaluation form. Guess they will fill it up with the highest rating themselves. Walls are very thin, you can hear the next room if they are noisy. Take only deluxe room category and above. The superior room and junior suites are not yet fully renovated. you'll regret taking these room. Anyway, stay only when there is a heavily discounted promotion rate, otherwise not worth it. Breakfast is average,not worth paying for unless included free in promo rates.
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Robert G. Couples United States of America, September 5, 2014
rooms ok

staff friendly. cleN room.
6.3
This was a good hotel. Staff was friendly but when I asked for change for 1000 peso to tip them they had no change. It amazes me that a 4 star hotel can't break a 1000 peso note.
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Thomas V. Business travelers United States of America, September 5, 2014
good

staff,food and bar
7.7
good
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Abdul G. Business travelers Singapore, September 3, 2014
Friendly and helpful staffs

Good location, big room and friendly staffs.
8
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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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