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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel

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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
2195 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
7.2
Food/Dining
7.2
All reviews (2195)
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Kimberly T. Families with young children December 31, 2012
tried and tested hotel

great breakfast buffet, nice staff
9.3
We [my family and I] usually stay at the Manila Pavilion during the holidays because it's very comfortable. Its location is very convenient because it's near the mall and the LRT 1 line. The breakfast buffet is also very good and the staff are very nice. The only problem is that some floors are under construction so it can be a little noisy. But it will supposedly be relaunched in March 2013 so that's good.
Flory A. Couples Philippines, December 31, 2012
Good breakfast buffet

Near Luneta park,good breakfast,friendly staff
7
Virginia M. Families with young children Philippines, December 30, 2012
Nice Hotel

Accessible to all (shopping mall, theme park, transportation)
8
Have no comments except that they no longer provide a shower cap.
Irish S. Groups New Zealand, December 28, 2012
Great location bad rooms

Good breakfast
4.7
Rooms are dirty and bad smell. Price is too much for an old hotel.
Leandro H. Couples Philippines, December 28, 2012
Great entrance, disappointing rooms

good location, nice lobby, wifi Excellent Front line staff
4.7
Check in was quick, Front office staff very efficient Bell service very good. Room was a dissappointment, very poor maintenance both engineering and housekeeping, the wires bedind the bedside table are definitely an eyesore if not fire hazzard, well nothing untoward happen, but the last string was the towels, really old stained towels were set in the rooms, I wonder if the HK supervisor of the Hotel Housekeeper had a change to see these items and if they expect the paying guest to use them, really felt short changed. i called the housekeeping, they seemed not being able to help and it looks like this are the only type of towels they have... Breakfast was so so, maybe because they are busy....but its chaotic, and nobody seems to be on top of anything, we came some one took our room number and we were left to see if we will sit on a dirty table or fight to get one. i can see a very undermanned, untrained batch of young crew who were not being directed. Check out was smooth...transport assistance well handled. I just hope someone in the hotel see from the guest point of view what product is being offered by the hotel...this building was once a towering glory of quality hospitality service in Manila......
Lino V. Families with older children Philippines, December 26, 2012
Accessable but rooms need improvements

Lobby and Dining
6.3
Accessable to any point of interest in Manila. Sorrounded by fastfoods and restuarants if you wish to dine outside. The Hotel room and services; I will grade 6 of 10.
Maria V. Families with young children Philippines, December 26, 2012
great location

breakfast is good
7.3
though the hotel is undergoing renovation the staff still managed to provide good service
Shopping Tip: the hotel is near the shopping mall and plenty of restaurants around
Toshiya S. Solo travelers Japan, December 26, 2012
good location and reasonable services

location and facilities
6.3
i stayed 2 nights. this hotel is convinient to go to money change, shopping mall, restaurant and convinient store. but the buffet style breakfast is a little less variety of food compared to older days. there is new coffee machine in the breakfast restaurant and you can choose espresso, capuccino, mocha and ordinary coffee. that is good.
Giovie L. Families with older children Philippines, December 25, 2012
good location but a very old hotel

breakfast
6
the hotel is really old. it really needs a good renovation. bathtub is rusty, carpets are smelly, they do not have a gym and their swimming pool is really old and sides are rusty. Their breakfast was good though, it was an international buffet with lots to choose from. They also have good service. Parking was very small, we had to park our car in front of the hotel
Lourdes S. Families with young children Philippines, December 25, 2012
very nice

breakfast,price,location
8
it was so nice!everything was in place.the food was very good,varieties of food was amazing.the location was very good,very accessible to shopping mall,parks and so accessible to all.

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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