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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
2277 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2277)
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Adrian M. Couples United Kingdom, December 16, 2012
Worst hotel I have experienced!

Friendly staff
3.3
As soon as you walked into the lobby there was a strong smell of damp. The carpets in the corridors were badly stained and the carpets in the rooms were worse. My first room had water stains on the bedroom ceiling and parts of the bathroom ceiling had collapsed and been repaired. There was heavy mould and stains in the bathroom and the bath was broken. Overnight water began leaking through the bedroom and bathroom ceilings. I was told that this was from construction work as they were renovating the floor above. They found me another room that was not much better but without the running water! but the A.C did not work so they found me a third room, three rooms in three nights. The breakfast room had broken floor tiles, the carpets and seating was very badly stained and the plate storage areas were filthy! The pool should have been condemned and was completely unsafe with broken paving and very dirty around it and badly stained inside. The staff were very apologetic and did not disagree with anything and I felt sorry for them. The receptionists uniforms were stained and in most cases did not even fit. Worst hotel I have stayed in! But it is undergoing refurbishment in 2013.
Jeromih N. Families with young children Philippines, December 16, 2012
complete

casino
8.3
This hotel had everything you need. Good food (free breakfast), swimming pool. the best is casino inside the hotel. It is really fun to try your luck in the casino. Even just watching others play, bet, is a lot of fun....Close to mall, and other major establishments. Within walking distance, plenty of restaurants. Will definitely stay in this hotel again soon. Hope i win in the casino hahaha
Marita H. Families with older children Germany, December 14, 2012
Nice hotel with a lovely service

Best features of the hotel is the breakfast, a lot of selections
6.7
Beautiful hotel and service but the room is small first the air condition was not functioning, it's a quite room, and we have still the old type of television , but still affordable we have a wide selection of food for breakfast, that is the best of the hotel.
Yvette O. Couples Philippines, December 10, 2012
Location is good but hotel needs to be improved.

Friendly staff.
6.3
In general the hotel is ok. Arrived in December so traffic was bad around the area. Breakfast was just ok, could be better. There was no need to get the breakfast because there's a lot of fast food in the surrounding area. Arrived at the hotel at past 8pm but rooms were not ready even if it was already paid for via Agoda. The room smelled like varnish/lacquer. Bathroom has stained tiles & rusted metal rods but is clean. To be fair, hotel is one of the oldest in Manila and is already undergoing renovations. Overall, would stay here again but maybe request for a better room.
Joseph G. Couples Australia, December 5, 2012
Good location,comfortable,good value.

Very nice entrance,good rooms and close to most facilities.
8.7
Good hotel,very comfortable,centrally located,needs some improvements,good view,fabulous restaurant,some improvement needed.
Hotel Feature Tip: Very nice and comfortable hotel.
Wang X. Business travelers China, December 4, 2012
BEST LOCATION

casino,there are many local fast food shops in 100 metres
7.7
a big hotel but some old,some rooms are been decorating now,so in daytime maybe noise and having paint smell. we got there early in the morning,but we need to wait for 5 hours for available rooms. breakfast is nice, but as a five stars hotel it has not enough kinds of food. the staff are ok,the swimming pool is old... they have free food in the casion field.
Nightlife Tip: from the hotel to south direction,there is a big mall, then turn right about 200m,you can find a bar,beer is very cheap,just100p.there are some shows at 9:pm
Wang X. Business travelers China, December 4, 2012
good location

casino,there are many local fast food shops in 100 metres
7.7
a big hotel but some old,some rooms are been decorating now,so in daytime maybe noise and having paint smell. we got there early in the morning,but we need to wait for 5 hours for available rooms. breakfast is nice, but as a five stars hotel it has not enough kinds of food. the staff are ok,the swimming pool is old... they have free food in the casion field.
Travel tip: from the hotel to south direction,there is a big mall, then turn right about 200m,you can find a bar,beer is very cheap,just100p.there are some shows at 9:pm
Thomas Y. Solo travelers Singapore, December 1, 2012
Great Room but breakfast below expectation

The hotel location and the safety of the guests.
6
Everything was good, the room was good, but bathtub abit old with rusty and the breakfast was below expectation. Almost every day the same kind of food being served.
Ludivina U. Families with young children Philippines, December 1, 2012
luxurious getaway

accessible location, nice lobby and comfortable room, good food with wide variety for breakfast
9.3
great! always looking forward to our booking at least twice a year.
Glenn D. Solo travelers Philippines, November 30, 2012
Nice Hotel and Great Friendly Staff

Courteous and Friendly Hotel personnel, always greets with a sincerely smile
8.7
the 3 nights stay was a pleasurable one, food was okay and most of the staffs were really nice, traffic around the place was considerably good at the duration of stay, easy access to nearby malls and convention site.

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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