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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
2277 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2277)
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Richard C. Couples United States of America, April 16, 2012
Terriable rooms, nice lobby

Nice Lobby ok breakfast
4.7
The carpet smelled and was at least 20 year old. Maybe 10 years ago this was a 4 star but now it about 2 stars. Everything old in rooms and lots of broken stuff. What can I say but its no longer even close to a 4 star hotel. Its pretty bad in the rooms
Travel tip: Nice area close to shopping mall
Glenn C. Couples Australia, April 16, 2012
outdated rooms

Foyer
4.3
Unfortunately the only modern part of this hotel is the foyer. Rooms are badly in need of refurbishment.Old smelly carpets are a real turn off.
Restaurant Tip: Location close to some good eateries
Gilbert B. Couples Philippines, April 15, 2012
My home sweet home hotel

Near the shopping malls and city center
9.7
Just like the previous stay on this hotel, staff are always smiling and accommodating. The hotel is not that new but still clean and presentable. Bfast at Season restaurant is scrumptious. Over all this hotel is my choice hotel in Manila City.
Dato V. Couples Malaysia, April 15, 2012
Very Old n Hot

Only Casino
3
The air-con did not work properly ..left several message and the receptionist kept promising ..technician will come, ill come but never came till I left for the other hotel. Just too Bad service
Raejean M. Solo travelers United States of America, April 15, 2012
In the middle of Makati / Ermita

Location
9.3
Lots going on at this hotel. The breakfast buffet was great as well as the WIFI connectivity. There is a band in the sports bar downstairs but I think they should have regular entertainment. The band however, was great (when they performed).
Redentor M. Families with older children Philippines, April 14, 2012
great location but small room

near shopping area and Luneta
7.7
Hotel is old, door keys sometimes does not work. Staff are courteous, food is great
Shopping Tip: Robinson Mall is just nearby, dining area and bank are also near. An aftyernoon visit to Luneta Park is great
Nolyses V. Couples Philippines, April 14, 2012
Central location

Good food
6
The hotel location is just perfect but the room itself is poorly maintained. It requires upgrading asap the air is stuffy & carpet very old as well as the furnishings. The tv is obviously too back dated you even need to call the repair guys to get the tv working. Beddings look neat though but seems towel reduce & no sleepers to walk around. Though the rooms lacking refurbishment the Lobby & rest of common places has been refurbished. Our breakfast has a jolly good mood because of good variety of food that's the only part we could remember with the very welcoming staff's. The swimming pool is great. We hope to come back as the area is quite close to where we planned to move about also very close to Luneta Park, Shoemart Department store & Airport too.
Chauncey H. Groups United States of America, April 14, 2012
great location

Location from mall
5.3
This hotel should be rated a three star hotel or even lower.
Marinel B. Families with older children United States of America, April 14, 2012
lousiest hotel ever.....

none
2.7
Supposed to stay 3 nights...checked out right away the next day...cancelled the rests days reserved...dirty, muggy smelling carpeted floor,very old furnitures, upon arrival... found a broken chair in the room...dirty-looking bed covers ( booked 2 rooms)...very old towels that can be tossed away as rags...rusty faucet and shower handles...our bathroom sink counter flooded and eventually the bathroom floor when the airconditioner was turned on when it start leaking....traffic from the street in hotel entrance...stay in this hotel on your own risk...complained all of these to front desk whom cant do anything...even to change rooms..."ïts not guaranteed" was the answer!
Travel tip: Not unless this hotel is updated...NEVER stay for your vacation in this hotel!
Reden A. Solo travelers Philippines, April 13, 2012
Due for an Upgrade

lobby design
5.3
located near manila's landmark rizal park, this hotel is due for an overhaul of its rooms. the basic amenities are there but it just pales in comparison to other four star hotels in the area. the room looks and smells rather old. perhaps catering to the "casino crowd" (casino filipino is right next door) where clients barely use their rooms just to sleep... not recommended for families.....

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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