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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Waterfront Manila Pavilion Hotel and Casino
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

from 2469 reviews

Value for Money
6.8
Location
7.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2469)
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Shane B. Couples United States of America, June 22, 2012
Ok hotel in a good location

near pier
6
Stayed here in August to be by Superferry. Close to the pier and Rizal park. Deceent place but needs an update. Has a casino which was ok.
Sightseeing/Attractions Tip: Near Intramuros, the old walled city of Manila. Definitely worth visiting for a quick day trip.
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Gilbert D. Couples Belgium, June 21, 2012
Good situated hotel

Location
6
Nice hotel. Quiet rooms.Bathroom need urgently to be renovated in De Luxe rooms. Breakfast has no choices of Western food.
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Mohd A. Business travelers Albania, June 20, 2012
Old but charming hotel

Great location with easy access to public transportation and around many good restaurants.
9
Room has a view of Ermita, the opposite side overlooked Intramurous at a distant. However, carpet and amenities seemed aged, mini bar was not stocked in spite of having paid for the usual room deposit, floor and table lamps did not worked. My reason for choosing this hotel was for it's location and nearness to restaurants. It is a busy hotel with a casino located next to the hotel lobby. Breakfast rush was common throughout my stay but the breakfast spread was good and plenty.
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Margaret S. Couples United States of America, June 20, 2012
Great breakfast but hotel has seen better days.

The breakfast was fabulous.
6.7
The staff were friendly, but the hotel has seen better days. Sheets were frequently darned or had small holes. The bathroom was clean, but smelled a little moldy if the air conditioning was turned off, and the fixtures were old and scratched up.
Hotel Feature Tip: The wifi worked in some rooms, but not in others. Our room was one of the others, we complained several times in the first two days, but gave up and there was no significant improvement. Signal was sporadic, when it worked, but you had to be standing in one corner, leaning against the door. We stayed for a week and everyday the sheets on the bed had small holes or were darned with patches.
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John R. Couples Australia, June 19, 2012
good service

location and service
8.3
i stay here regular and its a good solid place with all that people require.been upgraded recently but hotel just the same except for the change of names for rooms.They get mixed up with the standard superior and delux terms as they are all just the same.i do not know why bother except to get more gullable travellers to somehow think they are getting a better room.Its a small point but does annoy to see people think they are getting a better room by the free upgrade to the same room as everyone else.
Nightlife Tip: beware the people who want to be your friend who hang arround the entrance--they are not just con men.
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Gordon M. Groups United Kingdom, June 18, 2012
comfortable rooms in good location

good service, good buffet breakfast, room service reasonable
8
stay was pleasant enough ... however I did order room service snack one evening and what arrived was not what was described in the menu ... it was supposed to be a toasted ham muffin with cheese, sausage pattie and egg ... they sent sliced sausage, no ham or cheese and it was on pandasal .... dissapointing!!!!
Travel tip: pleasant stay there ... the Agoda offer was good, however I would not pay the rates charged by the hotel itself
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Felicidad R. Solo travelers United States of America, June 16, 2012
Old delapidated rooms!

Good Food and friendly front desk crew and bellman.
5.3
Been staying with this hotel since the 70's, and this property has been going down hill this past 10 years. Everytime I ask why the rooms are bad, they keep telling me that they are remodeling certain floors, and eventually they will all be finished nicely. That was 10 years ago. And still no difference. As a matter of fact the property has gotten worse. This last visit I was put on 19th floor and I complained, so they tried to move me to the 21st floor. I inspected the room and it was in worst shape than the previous room. Sadly, I have no recourse but to find a different hotel on my next visit.
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Net J. Families with older children United States of America, June 15, 2012
Great location but carpet flooring needs replaceme

fiendly and courteous employees
8.3
had a great time, centrally located in the city with casino for entertainment
Travel tip: closed to Robinsons mall, nightlife is so alive, entertainment district of the city
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Charmaine G. Couples Ireland, June 14, 2012
needs refurbish.....

Staffs are great and good breakfast
6.3
furnitures inside the rooms and carpets needs to be changed .though I enjoyed the bed and the shower.
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Riafe C. Business travelers Philippines, June 14, 2012
needs renovation soon

good location
6.3
passable for an overnight business trip within the manila area. it is located at a safer portion of the city, with plenty of restaurants around. it is also very easy to get a cab. like the other waterfront hotels, this hotel suffers from lack of capital infusion. renovations and upgrades are needed to restore the building to its hilton-era glory of decades ago.
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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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