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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
2367 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2367)
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Pia A. Groups Philippines, March 30, 2012
Nothing really to rave about the hotel

Situated near malls and restaurants
5.3
staff accommodating and polite, fast check in room is old, beddings old, carpets dirty, even the tv is old. beds are comfortable. internet's free, but wifi signal is very poor in our room, we were not able to use the internet our whole stay. to think the internet was one of main consideration why i chose this hotel parking is very small, no choice but to use valet breakfast ok i guess all these is bec compared to other hotels with better facilities/standars, this hotel is relatively cheaper.
Francisco O. Business travelers Philippines, March 30, 2012
Great Location but small rooms

nice location
8
Its a very nice location but the rooms are small and the water in the hotel lobby is dripping from the ceiling.
Rowena A. Couples Philippines, March 29, 2012
Very friendly staff and good location

We liked the view and the centrally located area of the hotel
7.3
first of all, jojo the waiter at the pool should be commended for his outstanding attitude and overall customer service. he was awesome! the hotel staff were friendly although the lack of smoking rooms made the stay a little convenient but can be easily overlooked. my wife however thought a little differently in regards the the hotel's overall rating. her thoughts are 2.5 rating with the prices of a 4 star hotel. anyway, the stay was enjoyable and service was good. the buffet though was way over-rated.
Sightseeing/Attractions Tip: Very close to the filipino historical museum and luneta park, very cool!
Zaki E. Business travelers Jordan, March 27, 2012
rooms are big area &comfortable

food is excellent
8.7
ok,everthing is nice and good,comforable,good location.also price is reasonable.staff are very friendly. except tv set is very bad and very old. also u should put (aljazerah news channel for arab guests. tv set must be changed immeditaly,its soooooooo bad.
Sightseeing/Attractions Tip: offers from hotel not available for sightseeng
John R. Couples Australia, March 27, 2012
good solid hotel

great buffet
8.3
i regularly stay at this hotel and i am happy to stay again this time.The draw is that this hotel even though a 4 star hotel has a realistic price .It has good rooms and staff is good and all round nice place to spend a few days .Food is a selling point in this place as it provides for all countries not the usual american breakfast sort of place.Casino next door is ok but is looking very old and needs a urgent upgrade to attract the real gamblers.
Maria H. Couples Australia, March 27, 2012
Lovely hotel and great location big rooms

locations and buffet breakfast
6.7
the hotel is well located and very clean. it is well run and very clean. we are very surprised how easy it is to get from the airport. close by is the luneta park which is very well looked after. plenty cheap transport around. good selection of restaurant around.
Sightseeing/Attractions Tip: Very close to Luneta Park and Casinos
Peter N. Solo travelers Australia, March 26, 2012
Good location and has everything I want.

Clean,efficient.
8.3
The many times I have been to Manila this is the only hotel I have stayed at. The location near Rizal Park is a bonus and the hotel (although showing her age in some areas) is clean and efficient. The food is usually pretty good, but this last stay there were indications that "European palates" were not as well catered for.
Raman G. Couples United States of America, March 25, 2012
Average hotel with friendly staff and good loc

location, breakfast buffet, casino
7.3
room was run down with old carpet, tv, phone all needs to be replaced. too much mold and rust in bathroom, not enought tissue, no clock in the room. only two towels for bath provided. no hand towels. shampoo was very bad, messed up the hair. had to go buy our own. no iron in the room, took one day to get one after reminding. no water was provided. had to call for bottled water. one time, room service forgot to put towels in the bath. had to call for robe. room fridge was empty. no ice bucket, tea kettle in the room. had to ask for them.
Gilbert M. Couples Philippines, March 24, 2012
good service and nice hotel

very good location, good buffet breakfast
8
very comfortable place to stay in Manila. very convenient also in going to other places as it is in the heart of Manila. Nice food and very accommodating staff.
Jeanette K. Business travelers United States of America, March 24, 2012
Lovely hotel and service with a smile

Location, Service, Staff, Clean, Great Security, Accessible to Shopping Mall, Free Parking for Guest
10
I enjoyed and like this hotel. The minute you enter the lobby, all the staff are pleasant and welcoming. The front desk Representative is very professional, courteous and has been an excellent representative of Manila Pavillion. The Housekeeping especially makes sure the room is clean, tidy, the bathroom smells great. I was only checked in for 3 days and extended another 3 days. I will avail myself to stay here whenever possible. Thanks Agoda! Jeanette Keaton

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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