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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel

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Hotel Area: Ermita Number of Rooms: 489
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Recent customer reviews

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Pleasant

6.9

based on
2138 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
7.2
Food/Dining
7.2
All reviews (2138)
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Jeffrey H. Solo travelers United States of America, November 5, 2011
Not what i expected in a 4 star hotel.

great breakfast
6
The first room had a smell to it like fresh oil base paint. Also i had requested a single be but was given two twin beds. The carpet in the room was severly stained and it was a old not remodeled room. The workers of the hotel were great and very good at there jobs.
Alice E. Families with older children United States of America, November 4, 2011
Comfortable hotel with good service and amenities

Conveniently located, easy access, and casino
7.3
Clean with nice views. convenience stores just across the street. Easy to cab to outlying areas. Casino was clean and offered a non-smoking area.
Shopping Tip: Shopping at the various malls -- easy and inexpensive to get to by cab. Mall of Asia and Super Mart located minutes away; Greenbelt offers a great many shops and eateries -- Glorietta mall is okay.. Try Green Hills for bargains... Or if you are looking for an experience, try DiVisoria.
Stuart W. Families with young children Australia, November 4, 2011
Manila Pavilion Hotel, Manila, Philippines

The foyer was very nice, and very deceiving.
4.3
The rooms (we were travelling with some other family, so we saw their room also)were severely outdated, and were very smelly. there was a very unpleasant mouldy stench that you struggled to sleep through. I would not reccommend this hotel to a stranger, let alone a friend.
Jack A. Business travelers Norway, November 3, 2011
good location, bathroom need upgrade

Location, size of bed and room.
6.7
Bathrooms need upgrade as it seems old and worne. The attention from breakfast staff not always as wanted. Food could be better.
Restaurant Tip: Nice restaurants in the area, Kamayan with Lechon de Leche at the lunch buffet.
Majed A. Solo travelers Saudi Arabia, October 31, 2011
Not a very pleasant place to stay

The staff were very friendly
5.3
The rooms were alot smaller than what was shown on the website add. They were older and the bed was very small. (A double) but we had asked for a Kingsize bed when we booked the room. Not a very pleasant place to stay.
Richard O. Couples Philippines, October 30, 2011
Small rooms with very old furniture and equipment

Buffet-style breakfast and dinner
4.3
The hotel is in a good location. However, the room given us was very small with very old, beat-up furniture. The water pressure was strong but the shower head was very old and the tub had rust stains. There was also a strong (antispetic?) smell when you enter the hotel lobby and when you come out of the elevators into the hallway (maybe to counteract the cigarette odor?). The food choices in the buffet breakfast and dinner was also limited; it should not have been worth the 1,300 pesos bill per head. The food items were also not labeled; we had to ask what the food on the containers were.
Shopping Tip: Walk to nearby Robinson's Place for shopping, spa/massage and good food choices. Skip the buffet dinner.
Aini L. Business travelers Malaysia, October 29, 2011
Old and run down rooms

close to city hall and shopping
5
Booking a superior room means you get a really old and run down room with no extra power points for anything. No work desk, and the interior furnishing, including electrical appliances, were all partially broken! The carpet filthy and puckered. The receptionist was good enough to upgrade me to a deluxe room at no charge. While the deluxe room is slightly newer (had been renovated some years back)with extra power points, the carpet and furnishing were equally stained and this time the bath room sink leaks. They never did repaired it; but putting a rubbish can under it solved my problem. Definitely not value for money hotel.
James S. Couples United States of America, October 28, 2011
Probably the Dirtiest Hotel on Earth!

Lobby is clean and staff is responsive. Great location for tours and shopping!
4.3
The carpet is not safe to walk on in bare feet! Stains everywhere in carpet that needs to be cleaned! Room stinks and caused headache to my wife. Smells and looks like mold on ceiling! We will not return to this filthy place again. Suggest others skip it too although the location is good.
Midori S. Couples United States of America, October 27, 2011
Dirty Rooms

Location
4.3
We were given a room where the room and bathroom were filthy with molds, dirty and ripped carpet. The air was heavy with molds and cleaner. The bedspread was either old or dirty. Even the staff said the room needs to be renovated, when we were moved to another room. The room was supposedly renovated. It was much cleaner, but the bathroom was moldy.
Hotel Feature Tip: Don't stay there.
Daniel A. Couples United States of America, October 26, 2011
Great experience, I would stay there again

Great crew
9
I had a good experience and the crew was very respectful
Sightseeing/Attractions Tip: near U.S. embassy

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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