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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
2238 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.4
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
7.2
Food/Dining
7.2
All reviews (2238)
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Pieter W. Families with young children Netherlands, November 14, 2011
good hotel near Robinson

good breakfast, nice swimmingpool
6.7
the stay was excelent. my new wife and her kids from 6 and 8 liked it very much. the breakfast was very extended and from good quality. the employees very friendly. the room was comfortable. when we had no opener for our bottle of wine on the room, there came immidiately somebody to serve us. the carpet was a little old and may be renewed. inext time i don't hesitate to take this hotel again.
Shopping Tip: Nearby the Robinson
Nestor L. Solo travelers Philippines, November 13, 2011
Fantastic hotel.... wonderful service!

Huge rooms and convenience to all places of interests.
9.7
Always love to stay in this hotel. Services always surpassed my expectations. All staff from the reception counter, housekeeping, restaurants and door men are very friendly with big smiles ready to serve...
Jonel M. Couples Philippines, November 13, 2011
hotel is bad

location is very good
5.3
The hotel is old. It looks nice on the outside, but the rooms are bad. The room smells bad. The ceiling have stains. My stay there was not nice. No items can be found in the ref, such as sodas or beers. Overall the hotel needs some major renovations. Starting from the bed, bed sheets, pillows, etc.
Dennis E. Couples Philippines, November 12, 2011
Terrible, terrible

(Somewhat) nice lobby
3.3
I felt so foolish for not taking seriously all the bad reviews about this hotel. I never should have made this booking. What a bummer. Room needs complete renovation. They got stained sheets. Old furnitures abound. A worn down TV completes the very cheap ambience. There is also a very weak wifi signal in room. Poor airconditioning, too. Carpet is extremely dirty. Their bathroom is comparable to any public toilet. Don't even dare use the bathtub. Their breakfast buffet offers very limited choices. Bacon is not even available. It was a total waste of money. It was definitely hard earned money gone to waste. I have previously stayed at cheaper hotels with better results. Book at your own risk. You have been warned.
Monica R. Couples United States of America, November 11, 2011
Great location

buffet breakfast is great. price is included with your reservation. served daily, never running out of food early.
9
robinson mall is located a very short walking distance from the hotel on the same street. hotel rooms are a little outdated, but still very clean. carpets could be replaced for a better room experience.
Shopping Tip: Don't forget to visit the Robinson Mall. One of the largest in Manila.
Mary J. Couples Philippines, November 10, 2011
nice hotel with poor service

with casino
5.3
they will give you rooms other than the one you requested during the booking, not unless you insisted on the rooms you requested and paid for. overall, fair.
Lamberto A. Couples Philippines, November 10, 2011
Good Hotel but not that impressive

Location and many good food nearby
7
It was a good and pleasant stay, only problem was i need to wait 2 hours to finally check in...i was not aware that the check in time is 2:00pm in the afternoon ....i arrived 12noon and was told by the staff to wait till 2 pm....I was so tired from a trip and laying on the bed is like going to heaven but i need to wait 2 grueling hours instead....
Hotel Feature Tip: You need to watch out for the time...keep reminded that 2 pm is the check in time...dont come early ....and they have limited chairs for you to use in waiting...
Leonida B. Families with young children Philippines, November 8, 2011
Very Good location but require complete renovation

location wise only
6.3
location is very good, i would recommend the placce but features of the hotel really is something the management should think about..."the smell", the dirt,dust, bed sheets...they all need change....
Yee K. Business travelers Singapore, November 8, 2011
OK location but staff could be friendlier

location
6.7
crowded during breakfast, 2 days got burnt oat and the staff pretend otherwise!, staff did not bother to quickly clear tables, older staff display disinterested attitude
Aurelio M. Couples Philippines, November 7, 2011
nice lobby but with terrible rooms!!!

strategic location
4.7
we checked in at 1 pm but only got the rooms at around 430 pm!basically the rooms are very old and untidy, with a smell of chemicals coming out of the aircon vents!the utensils specifically the cup was really dirty maybe the former guest used it as an ashtray!!even the toilet is smelly and untidy likewise the linens were old.overall housekeeping is bad!!!
Sightseeing/Attractions Tip: the hotel has a casino for those who likes to play cards or slot machines!this hotel is near luneta park,intramuros, ocean view,robinson mall,CCP etc

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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