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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
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Recent customer reviews

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Pleasant

6.9

based on
2429 reviews

Value for Money
6.7
Location
7.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2429)
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Gary A. Couples Philippines, March 15, 2012
Your hotel really need a good maintenance

We were accomodated by Agoda when we changed dates of Check in ... It was a day earlier
4
Your hotel really need a good maintenance /renovation
Kun W. Solo travelers United Kingdom, March 14, 2012
Nice location but rooms need rennovation

Good value, the lobby and restaurants clean and spacious
8
like many of the reviewers complaint was the room was adequate but in serious need of renovation. the chairs and table look it has been in use since hotel started business. overall, the value was good and location was near to mall and many restaurants and banks. opposite hotel was the rizal park and was quiet to walk around.
Jason S. Solo travelers Canada, March 11, 2012
Comfortable hotel and good location

Nice lobby, decent breakfast, casino inside
6.3
Have stayed here my previous trips to Manila. Rooms could use a renovation, but location is very convenient.
Brad M. Couples Australia, March 11, 2012
hotel getting tired in need of a face lift

200php in taxi to airport walking distance to major shopping centre also rizal park
7.7
the hotel is in need of a make over rooms clean and very comfortable wonderful breakfast so much to choose from friendly staff shopping centre down the road 10 min walk
Travel tip: tips for getting around in Manila always insist on a metre taxi keep your wallet in your front pocket or in a zipped pocket don't wear to much bling (jewellery) engage with the kids on the street you will find thay have a lot of energy and like to great you with a smile take a few minutes out to talk to a few of them.
Henry D. Couples United States of America, March 11, 2012
rooms were spacious. great shower. great breakfast

very good location. Good value for the price.
8
Very helpful staff. Requested extra clothes hangers and towels and they were brought promptly/ .
Shopping Tip: Definitely visit the Robinson's Mall. Just a short walk from hotel.
Foon Y. Groups Hong Kong, March 11, 2012
Great location but small rooms

location covenient and nice lobby
5.3
The location is great and convenient for shopping and transportation. However, the room is too small and furnitures are palced inappropriately which inconvenient to guest. The bed is too small. The facilities and furniture are old. In the toilet, sometimes with ants.
Edward W. Couples United Kingdom, March 10, 2012
Great Location shame that the rooms aren't clean.

Location,
7
Very efficient check in and bell boy service. Room (1234) Stains on bed sheet and carpets. Bath tub stained and pitted, Mold on the walls between the tiles. Mold on the bathroom ceiling. Breakfast nice lots of choice, service to the table was slow even with plenty of staff. No noise from the casino (all 3 floors of it). Didn't use the pool, looked better in the photos than real life.
Paul E. Couples United States of America, March 8, 2012
ok at best

lobby
5
ok at best lobby was nice only very slow service and arrived at 11am and could not get a clean room until 4pm. just towels to dry yourself after shower ini always wonder what people wash there back side with [there hand] ???? had to ask for a wash cloth, maybe that is why they call it a wash cloth?? elevators slow food ok but buffet very expensive.
Nicholas S. Couples Australia, March 6, 2012
great location ,nice hotel, good buffet breakfast

buffet breakfast ,room
6.3
the hotel pavillion is very centrall located , the room was big and comfortable and the buffet breakfast was the best hotel feature .the staff are not very attentative as this is a very big hotel and very over crowed.the room corridors are always bussy with people comming late in their rooms and wake you up with a lot of noise.many asian people dont respect the privacy of other people. overall its a nice hotel and i recomment it.
Hotel Feature Tip: nice location , many shopps and restaurants ,the hotel is very clean and the buffet breakfast is terrific.
Robert T. Couples Canada, March 5, 2012
Wont stay again

casino
5.3
This is our second try at this hotel, and our last. The rooms are in very sad shape. Our TV did not work, The AC dripped water, Hair dryer was half off the wall. I expected a lot more from a Hotel with Casino revenue. Walking to the mall during the day was ok, walking at night was risky.

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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