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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

from 2450 reviews

Value for Money
6.8
Location
7.8
Staff Performance
6.5
Hotel Condition/Cleanliness
6.2
Room Comfort/Standard
7.2
Food/Dining
7.1
All reviews (2450)
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Edmundo A. Couples Philippines, December 11, 2011
Great location but old fixture

great location
7.3
i've stayed in this hotel when it is under holiday inn. if the management will renovate and upgrade the fixture will be great since it is in the center of manila where all are just walking distance to restaurant , malls and easy access on transportation such as light rail transit and taxis. very convenient!!! we love it.
Phoebe M. Business travelers Philippines, December 11, 2011
An OK Hotel

Buffet breakfast is the best!
7.7
We arrived at 130pm but was advised that we have to wait for an hour to be able to check in. It was a bit disappointing because check in time was supposed to be 2pm. Anyway, the room was spacious but I didnt like the musky smell. The TV wasn't working when we arrived. We had to call reception and them to the electrical department to fix it up. Staff though were friendly. Lobby was nice with the Christmas decors.
Li R. Business travelers China, December 10, 2011
Historical hotel with smile

Nice service and convenient place
7
manila pavilion hotel is very near to our visit place smx convention center,the bell boy,room service are fantastic with english and quick service. but hotel is a little bit old and when rainning season is in town,we can not borrow an umbrella from the service counter.
Hotel Feature Tip: Little casino is in the hotel back,very relax place.
H K. Couples Netherlands, December 9, 2011
You must be lucky

Close to Robinson's Mall
6
The hotel is overrated with stars. Lots of rooms are not yet renovated and are in poor state. Swimming pool is below standard. You have to be lucky to get a good room. Ground floor is good, very luxourious.
Kifah A. Solo travelers United States of America, December 9, 2011
Great Location Only

The Breakfast and the Lobby Area are good
4.7
there isn't much about this hotel that fits a four star. the staff although friendly but poorly trained. the rooms are very old and did not have a safety deposit box. the furniture is old and so is the tv. the bathroom wasn't great either, and the carpets were very dirty.
Shopping Tip: For those interested in shopping, there is the Robinson Place which is a walking distance from the hotel. The Mall of Asia is not too far either.
Gay Q. Couples Philippines, December 8, 2011
Still Awaiting The Grandeur

Accessibility
3
The motto of the hotel is "the grandeur awaits", yet we are still waiting to see it. From mold growing in the bathroom and probably under the carpet, to the smell of smoke permeating throughout the hotel, to the 2.5 hour delay before we could check in - honestly, I can't suggest this hotel. Due to the 2.5 hour check-in delay, the hotel offered us a "welcome drink" which consisted of coffee, tea or flavored juice water - what a joke. It's dirty, smelly, moldy and just plain crappy. It was a totally horrible experience. I've had cleaner rooms and better service at 2 star hotels.
Sightseeing/Attractions Tip: The Manila Hotel is about a 60 pesos taxi ride away. It's a nice place to go for dinner and not that expensive if you go to the Chinese restaurant. For 2 people, the cost of dinner at the Chinese restaurant might cost between 800 pesos and 1300 pesos depending on how hungry you are what you order.
Mumtaz R. Business travelers Iraq, December 7, 2011
Nice hotel,Good location

Location,price.
8
hotel is nice but reception always crowded so u got to wait also to go for breakfast same u wait to be seated,sound of thr lrt(train) is another disadvantage.
Shopping Tip: Thr r a lot of malls best is mall of Asia lots of selections.
Teik K. Business travelers Malaysia, December 6, 2011
Comfortable Hotel at great Location with good Food

Proximity to Robinson Plaza and Good food fo breakfast
7.3
Comfortale Hotel with clean room and good retaurants in room facilities are good, including coffee tea making facilities the high floor requested provided an excellent view of Rizal Park and the city The wifi in the lobby is good and in the room with ethernet cable is ok the only complain i have in the room is the toilet flush you need to flush an average of 3 times to get it of the waste Staff are pretty helpful and friendly esp houekeeping and front desk staff and bell counter staff even Santa Rina - Eliza ?? and Jessica were courteous and helpful. however, restaurant staff need to be more attentive and response faster to customers request eg: excellent spread of 7 varieties of bread but no butter provided - on 5th Dec breakfast but with 3 varieties of jam provided
Shopping Tip: go to Robinson Place they have almost everything you need to buy to take home and eat at the many reataurant there as well
Han K. Business travelers Singapore, December 4, 2011
Reasonable good hotel

Good breakfast
8.3
The room was clean & neat. Security was good & helpful. Its short distance to robinson shopping mall.
John R. Solo travelers Australia, December 4, 2011
good hotel

casino
8.7
good buffet breakfast with nice rooms.Service good security good a place for the whole family.i enjoy this hotel its spacious with good sized rooms wit all the little things that makes a stay enjoyable.A morning paper tea and coffe supplied and complimentary water with extra at no cost.Toiletries and plenty of hot water and a good view over the better areas of the city .I do like this place as long as the casino does not take all your money its a good place to stay.

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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