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Recent customer comments

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Very good



based on 2713 reviews
  • Hotel Condition/Cleanliness 6.4
  • Facilities 6.4
  • Location 7.8
  • Room Comfort/Standard 7.2
  • Staff Performance 6.6
  • Value for Money 6.8
  • Food/Dining 7.1

5.6 Daniel L.
Taiwan
May 19, 2016
ok
ok

8.8 Sarah B.
Philippines
May 27, 2016
Great for few days stay
For travellers / tourist, the location is great because it is close to the tourist spots in Manila. For families, perfect for a night or two staycation.

9.6 wolfgang F.
Austria
May 11, 2016
Old but service top,
excellent breakfast buffet, rooms big in good condition, pool is poor....

8.8 Noel A.
Philippines
May 21, 2016
Swimming pool
I cant imagine that the pool is like the size of my hotel room. Its like a small aquarium whereas in the picture looks quite big. Suggest that when they post pics of swimming pool they also indicate the size so we wont be dissapointed. Food is so nice anyway but the swimming really is too bad..

9.6 Jung K.
South Korea
May 02, 2016
quite nice
it was quite nice.

4.8 Puay H.
Singapore
May 02, 2016
Satisfactory but there are shortage of toiletries
Since we have booked in a group, we expected at least we will have connecting rooms but only 2 are in connecting rooms & the door inbetween is locked. 1 of the room is not ready even after 2pm. It is only ready at about 3pm. Therefore has delayed our itinerary due to this issue. There are shortage of toiletries in most of our rooms. 2 rooms are short with the whole set while the rest are short with certain items. We tried to get transport from the hotel to other places & it takes at least 30mins to wait for them to get an answer from the driver. After that, if the driver is not available, we have to wait for them to find another 1 again which is wasting too much of our time. Don't understand why just a phone call takes so long. The cold water for the basin in our room is spoilt. It only gives out warm water & not cold water. No matter how we adjust, it is still warm water.

6 Yong K.
South Korea
April 28, 2016
Just ok
It is just ok hotel. Casino inside so no need to work to outside. Felt not safe outside specially at night

6 WINNY L.
Malaysia
April 29, 2016
nice casino
everything is average but airport transfer was expensive.

4.8 Marites S.
Philippines
April 22, 2016
Not as good as it is shown in photos
The room is below average as opposed to my expectation. It was not cleaned thoroughly and toiletries were not complete.

8 Ng H.
Singapore
April 21, 2016
good location
surrounded by restaurants, convenient stores. minutes walk to robinson mall