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Manila Pavilion Hotel & Casino

United Nations Avenue, Corner Ma. Orosa Str, Ermita, Manila, Philippines 1000 (Show on map)

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Formerly : Manila Pavilion Hotel
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Area: Ermita Number of Rooms: 489
Free Wi-Fi

Recent customer reviews

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Good

7.0

based on
745 reviews

Value for Money
6.8
Location
8.0
Staff Performance
6.6
Hotel Condition/Cleanliness
6.3
Room Comfort/Standard
7.4
Food/Dining
7.3
Couples (745)
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Jerry G. Couples United States of America, November 17, 2014
MYFABOULES STAY

ROOMS, LOCATION, STAFF
10
We had not been to the hotel in 5 years and we enjoyed our stay more than the first time
Paul S. Couples Australia, October 30, 2014
Not happy

location safety and security
5
Staff without personality, rooms not that good,noisy, pool not that good, breakfast rip off$70, yes that's right, had to pay for dirtying the linen $400. Yes that's right too, not hotel umbrella when it rained.. It rains all the time ... Not gonna stay here again.
Ana K. Couples United States of America, October 28, 2014
vacay

staff, food the first 3 days okay, location
7
Staff were very friendly and professional. Francis at Bell Desk was VERY helpful in every way; Allan or Alvin in the Breakfast restaurant was right on. After the 2nd day, he knew what I needed and took away dishes right away...very pleasant. First time asking for toilet paper did not come until 4 hours later; Casino is a joke. Can't go in with slippers and newspapers or large bags...very unfriendly staff there....Pool was gross and surrounding not well kept; no garden thing as they said in brochure; rating 3.4 for me.
Khalid A. Couples Saudi Arabia, October 25, 2014
time of my life

location, price & staff
5.3
Acceptabel
Paul S. Couples Australia, October 23, 2014
Bad experience

Good location, good safety, good bathroom
5.3
The staff seemed distant and not warm or welcoming, the pool is not like it seems in the picture, I was charged $400 for linen because it was dirty The stains cam out in the wash, but they still marched me to reception to pay. I had no choice, management were aggressive.. What can you do in foreign country .Charged me $70 for a breakfast I won't be staying here again Don't risk their rop off style .. Go somewhere else
Kee M. Couples Singapore, October 17, 2014
fantastic

reception, big clean room, security
9
Fantastic Hotel with the rate you pay, reception makes you feel welcome especially Miss Elia always greet you with a smile and acceded with your request. Room is big and very well kept. Security good. Robinson Mall only 7 mins walk. Casino in the same building. Breakfast buffet just need a little more choice. Strongly recommended
Chong C. Couples Brunei Darussalam, October 9, 2014
Centrally located and congested traffic hotel

cleanliness,friendly good security
7
A recently renovated hotel ,staff are friendly and helpful.Breakfast not much choice.Location is not bad,the only problem is the congested traffic during rush hours. Near Rizal Park and other tourists areas. Shopping is great . Robinson shopping mall is about 5 or 6 minutes walk from the hotel.Other than that it is ok,try to avoid walking around especially at night.
Michael E. Couples Germany, September 24, 2014
Hotel with ideal location for visiting city centre

nice rooms, good location and friendly staff
7.7
The hotel is well located at the edge of Erimita, close to the old town of Manila. For shopping, Robinson Mall is in walking distance. The rooms are spacious and clean. The hotel staff is friendly and helpful, if needed. The breakfast is rich, but one need to avoid to appear close to the end of the session as cleaning will be in full progress and destroy the otherwise nice atmosphere.
Robert G. Couples United States of America, September 5, 2014
rooms ok

staff friendly. cleN room.
6.3
This was a good hotel. Staff was friendly but when I asked for change for 1000 peso to tip them they had no change. It amazes me that a 4 star hotel can't break a 1000 peso note.
Joseph G. Couples Australia, August 21, 2014
Position and very professional staff and accomodat

Location,comfort and most of all value.
9.7
My stay whenever in Manila,great position,very comfortable rooms and excellent buffet breakfast,staff very professional,my compliments to management,only small request would be great if Seniors can get a better deal on charges,in general very pleased and a big thank you for the upgrade.

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Customer Reviews - Manila Pavilion Hotel & Casino, Manila

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