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Tik P.
Couples
Hong Kong,
February 22, 2014
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nice city, will come again
wonderful service, rooms are perfect, nice location
9.3
wonderful service, rooms are perfect, nice location
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Chris B.
Couples
Australia,
February 13, 2014
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Short, economical and convenient
Economical, convenience, location
7
It was very convenient to the function we were attending, the facilities where clean and it was well priced
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Ricardo R.
Couples
Australia,
January 20, 2014
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Close to tennis, Disappointed in the room
Close to the Australian Open Tennis. Relatively close walk into the city.
3.7
The cleanliness of the hotel was poor.
When we checked in, we dropped our bags and shortly after left the room with the air-conditioner on as we thought the air conditioner was not working. When we came back it turned out we were right. We called reception to get someone to check it out. It was broken so they offered us another room with a twin bed which was pushed together. I noticed the pillowcase had a brown stain on it so i just swapped this over with my partners. Spare pillows in the room was not obvious to find. Our bed was not comfortable either as you could feel the springs as you lay there. Also into the 2nd and last night of our stay i also noticed another brown stain on the blanket. I called up reception and he offered to change the sheets over but i declined as it was our last night and told him to pass on the information to the relevant person.I think they could of offered us something to make up for having to change rooms and dirty bed linen. Room/hotel was very outdated considering the rate of the room and Internet was expensive too.
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Lissa B.
Groups
Australia,
October 21, 2013
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Very comfortable ,convenient to where l wanted to
Staff,rooms,upgrade offer
9.3
My stay at mantra was enjoyable,situated to where I wanted to be,felt very safe walking from venue back to hotel .
Staff very friendly .
Agoda service (lack of addressing emails was my concern).. I believe my upgrade was offered to me at a cost because
I had already addressed my concern at the hotel,
So the hotel although not offering what my email discount was showing did offer me some things at a discount price,
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Mark O.
Couples
Australia,
October 11, 2013
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good for overnight stay
proximity to sporting venues tennis mcg
8
nice clean room, dated furniture, good service, was great venue for concert we were going to
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Kaitlin U.
Couples
Australia,
October 5, 2013
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Mantra on Jolimont ROd Laver experience
I cant think of 3, being close to Rod Laver Area is about it
6
I found no value for money. Bed and pillows were uncomfortable, there were no extra bedding in cupboards. No dressing gown. No plug for the kitchen sink so we could wash our plates! Meals took a very long time.
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Raynor C.
Families with young children
Australia,
October 4, 2013
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First Melbourne Trip
The location was perfect as we were there to attend the Rod Laver Arena, the staff were extremely friendly and the room was more than comfortable.
9
Wonderful night, would do it again. Only thing I didn't like was my deposit wasn't transferred directly on departure.
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Mohd D.
Couples
Malaysia,
September 27, 2013
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Value for money and definitely comfortable
Good location, comfortable room and affordable
9
It was a pleasant stay with the staffs being helpful and always on the look out to make things better. We had the studio room which was a little small but with the other amenities including a kitchen pantry the room became immediately a good value. Internet was an issue as we had to purchase the ticket, otherwise it is great!
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Mei C.
Business travelers
Australia,
September 11, 2013
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The condition of the room was quite run down, far from a four-star standard.
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Trevor T.
Couples
Australia,
August 27, 2013
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Uneventful just how we like ie no dramas
Location, off street parking albeit expensive, cleanliness.
8
Just dandy, friendly helpful staff, a good nights sleep following arrival by car from north east Victoria en route to the Top End of Australia.
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