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About Mantra on the Quay Hotel

Description

Mantra on the Quay Hotel is located in Brisbane's city center. Sit back and relax in one of the property's 193 guestrooms, all designed with guests' comfort in mind. Included in all rooms are a microwave as well as a separate shower and tub. Also to be found are elevators and a car park. Facilities for recreation and leisure include tennis courts, a gym, and an outdoor pool. Offering guests quality accommodation since 2007, this property combines first-class service and the most modern facilities. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Mantra on the Quay Hotel.
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Features

Hotel Facilities

  • BBQ facilities
  • convenience store
  • currency exchange
  • dry cleaning
  • elevator
  • facilities for disabled guests
  • grocery deliveries
  • laundry service
  • luggage storage
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • outdoor pool
  • spa
  • steamroom
  • tennis courts

Parking

  • car park

Languages Spoken

  • English
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Policies

Reception is open from 07:00 AM to 11:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 1.0 Km
Distance to Airport: 18.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 46
Number of Rooms : 62
Reception Open Until: 11:00 PM
Room Voltage: 240
Time to Airport (Minutes): 20
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Recent customer comments

Filter by traveler type
All reviews (159)

Business travelers (23)

Couples (35)

Solo travelers (9)

Families with young children (24)

Families with older children (32)

Groups (36)

Very good
7.9
Hotel Condition/Cleanliness
8.3
Facilities
9.5
Location
8.6
Room Comfort/Standard
8.2
Staff Performance
8.3
Value for Money
7.9
Food/Dining
6.3

10 HSUAN H.
Taiwan
April 08, 2016
Good
Very good

8 Letitia B.
Australia
April 04, 2016
Great room, rude staff.
The staff member that checked me in, did not really give me any details, she did not explain the car park or the keys and furthermore did not explain that there was a bond, simply putting the eftpos machine in front of me with my card in it. This was the only disappointment for the whole stay though as the apartment itself was incredible!

6 lit L.
Malaysia
April 03, 2016
Ok
Nothing much

7 Chia K.
Australia
February 22, 2016
Overall good experience
Location, convenience, space

10 Kency C.
Singapore
February 15, 2016
Very Good
Rooms are clean and new. View is fantastic. There is a convenience store right downstairs so you could purchase snacks and food. Parking is provided in the building at additional cost per night.

10 Amanda H.
Australia
February 09, 2016
Great
Location staff and cleanings
Great

10 Tabatha R.
Australia
January 03, 2016
Great value and service
Room, pool and tennis court.
It was great and so close to everything. Would definitely book here next time we are in Brisbane.

8.3 Gregory D.
Australia
December 27, 2015
Mantra on the quay hotel
Location
The hotel is in a great location

4.7 Michelle M.
Australia
November 06, 2015
Sub-par maintenance A Disappointment
Location
I wouldn't recommend this hotel. I think that due to each room being individually owned, Mantra are unable to maintain any decent standards. Our room had chipped counters in the kitchen, chipped tiles in the kitchen, missing sections of skirting board and a loose toilet seat in the en-suite bathroom, and not even one clothes hanger in the entire three bedroom apartment. Also the pool was dirty, the hot tub was freezing and the master bedroom was the tiniest room at the back of the apartment with the worst view. I think the worst thing was that when we checked out and we were asked how our stay was, I showed the staff member the list of maintenance items requiring attention and he simply put the feedback card aside without even a second glance or any apology that our stay had been disappointing. If I was staying in a $100 a night room I might expect these issues but not for $300 a night. Mantra, you can surely do better than this.

5.7 Jennifer M.
Australia
October 25, 2015
Shame the cleanliness lets it down so much
Situation

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