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Mantra One Sandy Bay Road Apartments

1 Sandy Bay Road, Hobart CBD, Hobart, Australia (Show on map)

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Mantra One Sandy Bay Road Apartments Hobart - Exterior Mantra One Sandy Bay Road Apartments Hobart - Exterior Mantra One Sandy Bay Road Apartments Hobart - Exterior
Area: Hobart CBD Number of Rooms: 55

Recent customer reviews

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Good

7.5

based on
70 reviews

Value for Money
7.6
Location
9.0
Staff Performance
7.6
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.7
Food/Dining
5.5
All reviews (70)
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Jason G. Couples Thailand, April 19, 2015
I love hobart

Location, hot water, parking
5
Hobart is a stunning historical town and I can’t wait to go back. We stayed at Mantra Sandy Bay Rd and the location is perfect. I’m afraid the hotel location is the best thing about this hotel. We arrived to the hotel at 11am and had no intentions of checking-in. All I really wanted to do was leave my car there as we had a whiskey tour organised for 1pm. I was polity advised that I wasn’t able to check-in and to leave my phone number and they would call me once the room was ready. Wasn’t able to leave my car there. We strolled back into the hotel from our tour at 5.30pm and check-in. The same person at reception and was asked if someone called us regarding our room being ready and told her no. She seemed surprised but I felt that she’d dropped the ball on that case. The first thing I do when I walk into my room is sit/lay on the bed. This bed felt like a 1inch camping mattress; was so hard and to make matters worse was a went down right in the middle when this bed was a zipper bed. The zipper was harder than the bed and raised up a little and felt like a piece of wood in the middle. I then went into the bathroom where we had two towels for four nights. I would have at least excepted three towels; and extra towel for my wife when she washed her hair at the lease. Being a ‘serviced apartment’ I thought our room would be checked by housekeeping. No no no. I know it’s just four nights and wasn’t like we had a food fight in the room or something, but maybe having the bins emptied each day or that one extra towel. Even place a coat hanger in the room since we had none. Staff at Mantra Sandy Bay also need a lesson in customer service. It’s like walking around a morgue when staff are present, that goes for all staff members we encountered. As I started my review, I will return to Hobart. I won’t be staying at Mantra Sandy Bay Rd and nor would I recommend it.
Justin H. Couples Australia, April 13, 2015
Average

Location, Location, Size of apartment
6
The apartment was spacious and relatively comfortable. The Kitchen was good, had a modern dishwasher and was clean. The bathroom was okay, nothing special. Had a modern washer/dryer. Shower was good. The Furniture was abit dated; the bed was hard, some of the surfaces were sticky, all the tables had lots of ring marks on them. The building is dated. So dated. The floor were uneven, we couldnt figure out if the toilet wasnt set in correctly or if there was a leak in the roof, the lift looks like its 50 years old. The car park was small and you need to book! To access our lift you had to walk down stairs through the lobby, through the car park then to the lift. It was abit strange. The Location was great, close to Salamanca, close to the water, just far enough outside of the cbd, located on a good road. However there were lots of drunk kids in the park across the road at times being loud, that was our only complaint.
Man M. Couples Macau, December 1, 2014
Horrible ! Very bad experience

Location
3.3
Very bad experience : no daily room clearing; twin bed combined with two single bed ,feel unconfortable; faciliate was old; bed room was dark
Cache D. Groups Australia, November 23, 2014
Girls weekend

Location, size of room & comfortable
10
Peter R. Couples Thailand, September 27, 2014
Review

Service provided by reception staff. Very welcoming and willing to answer all questions. Even to go out of their way to help.
8.7
Very enjoyable. The best sleep ever in a hotel.
Simon M. Couples Australia, September 7, 2014
dont stay if you are not wanting twin beds

location, staff
5
The bed is HORRIBLE! It's just two king singles zipped together and is the worst sleep! Do Not stay here if you want one queen/king bed if you are a couple, over 5'5" or want to use the cooking facilities within the apartment.
Simon T. Couples Ireland, September 1, 2014
Great location but need more parking, got a fine.

Room size, location, big bed.
7
Good, needs more parking though. Got a fine outside due to the direction from concierge on phone.
Oi L. Couples Singapore, September 1, 2014
Comfy Stay

Staff, warm room, location
8.7
Very comfortable n staff was so helpful especially Danny who loan me his iPhone charger when my baggage did not arrive.
Adrian F. Families with older children Malaysia, August 20, 2014
Good but not perfect

Excellent and very practical room facilities, very clean and excellent location near Salamanca Market
7.7
Had a great stay. Room was very comfortable with excellent, well thought-of room facilities. Very convenient location near Salamanca Market, bus stops and car rental outlets. Was a little disappointed to find upon arrival that there would be no housekeeping and complimentary resupply of soaps and detergents during our stay. Apartments did not have free wi-fi, which was also very inconvenient.
Melinda S. Couples Australia, July 2, 2014
Our stay was very enjoyable.

Central, clean, spacious
8.7
The room was clean and had all we needed. Needed more parking.

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