Very good 7.0
Based on 706 reviews

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About Marbella Suites

Description

Ideal for fun and relaxation, Marbella Suites is located in the Dago area of Bandung. Situated only 10 km from the city center, guests are well located to enjoy the town's attractions and activities. For those of you who want to venture out, Dago Pakar, Dago Indah Golf, Taman Budaya Jawa Barat are just some of the attractions available to visitors.

Offering hotel guests superior services and a broad range of amenities, Marbella Suites is committed to ensuring that your stay is as comfortable as possible. While lodging at this wonderful property, guests can enjoy free Wi-Fi in all rooms, 24-hour room service, Wi-Fi in public areas, valet parking, car park.

Experience high quality room facilities during your stay here. Some rooms include television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning, provided to help guests recharge after a long day. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, outdoor pool, kids club, pool (kids), garden. Marbella Suites is a smart choice for travelers to Bandung, offering a relaxed and hassle-free stay every time.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Valet parking
  • Car park
  • Airport transfer
  • Bicycle rental

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

For kids

  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours
  • Concierge

On-site facilities

  • Family room
  • Garden
  • Elevator
  • Smoking area

Health and security

  • Safety deposit boxes

Languages spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00PM
Check-Out Until: 12:00PM
Distance from City Center: 10 km
Distance to Airport: 713 km
Number of Bars: 1
Number of Floors: 15
Number of Restaurants: 1
Number of Rooms : 98
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2009
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Verified traveler reviews

Filter by traveler type
Very good



  • Cleanliness 7.1
  • Facilities 6.3
  • Location 7.2
  • Room Comfort/Standard 7.1
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.9
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MEILISA L.
Indonesia
August 19, 2016
Suggestions: more attention on cleanliness and the road asphalt on the way to the property

Felix B.
Indonesia
August 17, 2016
good stay
Clean, comfort, nice service

helzah W.
Indonesia
August 05, 2016
Standart
Hmmmn standart service

Kris W.
Indonesia
August 01, 2016
Check-in drama, hotel need to be refurbished
We came at around 2pm, booked a 2BR apartment unit, had to wait for 30 minutes for the check-in, after then the room is NOT ready yet. The reception gives all non-sense reasons. Not cleaned yet, not fully equipped, etc. They asked us to wait for ANOTHER 30 minutes. I was furious! After some times they informed that the requested room (2BR, non-smoking, high floor) is not yet ready but another room was ready (higher class but on ground floor). When checking, as soon as I entered the room, immediately I rejected as it smells smoke. And then we had to wait again for the requested room to be ready. Finally we entered the room after ONE HOUR since coming. Terrible management and check-in process. Moreover, the overall condition of the hotel, the rooms, bathrooms were below our expectation. It needs serious maintenance. I guess Marbella is not as good as it was years ago. And from worse getting worst, some lifts are under maintenance. One one that was functioning, imagine the waiting time. Once we were in the lift with some technicians carrying big heavy lift pulleys. When I asked why not using service lift, and they said it is broken as well. Oh dear.

heintje S.
Indonesia
July 25, 2016
Staying in
Good location, fresh air with mountain and city view. Good for rejuvenating. Several things to be improved: road to hotel damaged, 1 ac is not functional. 1 Lift doest work cause queue too long, gym under maintenance. Others are ok.

andi R.
Indonesia
July 24, 2016
Nice place
Close from tahura,

Untung S.
Indonesia
July 19, 2016
Worth for the value
Yes, it's worth it for the value for who likes to relax because it's far from the main road, so it's quiet & peaceful. This is my second times stayed there with my big family and still comfort. Only the street when you enter the Marbella Hotel is very bad. Last time I went there is not that bad as now, I think they should fix it soon since it's 4 star hotel as well.

Arif N.
Indonesia
July 19, 2016
Little dissapointed with the lift and the room service
My family enjoying our stay at this pleasant hotel but also dissapointed with the lift and also the room service. They only operated 1 lift and the other one is under maintenance so we have to wait quite long for the lift and also they dont give me the bath mat for our room. The staff said their run out stock of the mat due is still on laundry. very dissapointed for this 2 issue.

Mirna G.
Indonesia
July 18, 2016
Value for money
Big swimming pool and also has a hot swimming pool/. Worth it.

FRANCISCA S.
Indonesia
July 17, 2016
Disappointed
When we arrived, there no towels so i asked to the house keeping, they sent me towels that is horrible!!they were look like used towels with tears in the edge,look like junk, and they didn't gave teaspoon in the table with the compliment tea, coffe, and sugar, what suppose i stir the coffee with???? Anyway my husband and me really dissapointed, we never booked there again!! Ps: my husband got itchy rash in his shoulder and ear, we though it from the not decent towel!!



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