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2015
Excellent 8.4
Based on 2037 reviews

Recent customer comments

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Excellent



based on 2037 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Service 8.5
  • Value for Money 8.1
  • Food/Dining 8.2

Perla L.
United States
October 19, 2014
Thank You for the Wonderful Memories
Outstanding Staff, Great Location, and Excellent Breakfast Buffet!!!
We had a truly pleasant two week stay at Marco Polo Hotel. We were most impressed by ALL the hotel staff who were EXCEPTIONALLY professional in providing us with services from concierge, to front desk, Cafe Marco staff, room services and maintenance,and laundry. They were always helpful, honest, courteous, and friendly. All of them also looked very sharp, professional, and very respectable in their uniforms which were very pleasing to us and I believe the rest of the hotel guests either from foreign countries or from around the the Philippines. We stayed at first class hotels when we were on a family tour last October 2013, visiting Rome, Amsterdam, Germany, Switzerland, and France, but their hotel staff and services cannot compare with those at your Marco Polo Hotel whom we gratefully rate EXCELLENT. We would love to stay in this hotel again when we return for another visit with family and friends in two years. Keep up the excellent Job!!!

Alex M.
United Kingdom
October 17, 2014
When it's good, others might say EXCELLENT...
airport bus.... overall comfort... staff
As a 5* hotel should be... Unscheduled pickup from the airport with... pram .. golf clubs.. case.. hmm and another case! So early 9am - but check in unquestioned.. and a complimentary upgrade! Great pool - brunch is reasonably priced.. complimentary wifi... And a visitor from Japan bought me a drink in the lobby! oh.. and I checked out an hour later than usual.. This is FIRST CLASS

Abdulhamid A.
Saudi Arabia
October 17, 2014
Nice Hotel
ALL

SAN H.
Taiwan
October 16, 2014
Nice stay in Davao
confortable room, good location, staff is friendly.

Fred S.
United States
October 16, 2014
Dated
Room size
Used to better. Everything was in working condition and staff performance alright. But room interiors and amenities should be updated for a five star. Beds/bathrooms etc were unchanged since at least 2007

DON G.
Philippines
October 15, 2014
surgeon convention
comfortable, location, ambiance is good
almost perfect!

Michael L.
Australia
October 14, 2014
Good hotel in the centre of Davao
Location, pool and service
Pleasant stay at this hotel.

Sandra V.
Philippines
October 12, 2014
Good hotel
Food, staff, room
The food in Marco Polo is relish, great variety too! Staff are friendly. Comfortable room, cool toilet. However the hotel location is not that great since you need to take a cab or ride a jeep to go to a decent mall. Other than the location, everything was great.

DENY P.
United States
October 03, 2014
Stay was good
Breakfast buffet, clean and nice bathroom, nice pool
Stay was good. The only thing that left a bad taste to my mouth is the lady receptionist that checked us in. She wasn't that helpful and she was partial to us in her treatment. I told my companion that she's kind of a snob. She didn't give us any info about where to go for breakfast and what time. Our accomodation includes free breakfast, I called the next day to get the info. Not even a "welcome to Marco Polo" greeting. She was stiff and not all smiles. Probably because we were dressed in plain shirts and pants that we don't exude elegance. She should show the eame courtesy to us that she showed to those hotel guest dressed in their fine suits. I can feel the difference because later on when we emerged in the lobby to meet our friends we were dressed nice and fine and there was a complete change in the treatment - more accommodating and all smiles now. Some of the staff were friendly and accommodating. Overall stay is good.

Gabriel R.
Philippines
October 02, 2014
5 star hotel, quiet location
Clean, friendly staff, central
It's always nice to be at the Marco Polo. The hotel is comfortable and high end. The food isn't great but not so bad either. The location is quite central but not beside the malls/sites.