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Recent customer comments

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Excellent



based on 2011 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.4
  • Location 8.6
  • Room Comfort/Standard 8.6
  • Staff Performance 8.5
  • Value for Money 8.1
  • Food/Dining 8.2

9.7 GEMMA C.
Philippines
May 19, 2014
Good
Accessibility, good food, good swimming pool
I want to comment on room reservation. I reserved to your website 1 room with 2 single bed and 1 extra bed. but unfortunately we were given 1 queen size bed. My children slept uncomfortable for 2 nights, only on the last night when they set up the extra bed. i paid for the extra bed for 3 nights. I noticed that no proper coordination from you and the hotel. you should refund my payment for the extra bed unused for 2 nights.

8.7 Robert M.
Canada
May 13, 2014
There are cheaper hotels, but this is worth the hi
Pleasant Staff, Decent Breakfast, No Unpleasant Surprises
My wife and/or I have been to the Marco Polo about 10 times in the last 3 years. So, obviously, we feel that it's a decent place to stay. The staff are friendly and knowledgeable, their English is good, and concerns are quickly attended to. The Lobby Lounge is a pleasant place for a quick bite or something a little more substantial, and the beer is cold. The breakfast buffet is decent and the staff are very attentive. There is also a spa with licensed, experienced staff. I would suggest booking a package that includes the buffet breakfast and free internet; otherwise, costs could run up. A nice feature is that the security will hail an outside taxi that will use the meter, and you have the added security that the cab number has been recorded. This is not a budget hotel; so, don't expect to stay on a shoe-string budget; however, if you can afford what the hotel has to offer, the Marco Polo hotel is a good place to book for a stay in Davao.

9.7 Jacinto P.
Philippines
May 24, 2014
Satisfied
Nice pool, Nice food, and centrally located
I booked this hotel a lot of times already and never been disappointed in terms of services and satisfaction

10 robert J.
United States of America
December 11, 2014
My favorite hotel in Davao
good location, clean and updated rooms, good food
My wife and I have stayed in various hotels in Davao and Marco Polo is our overall favorite. Consistent quality of service, nice rooms, good security and good restaurant. The pool on the 4th floor is nice and there is also a very nice gym to work out there.

10 Marc P.
United States of America
May 15, 2014
Perfect stay, as usual
Attentive staff, Very clean and comfortable, Excellent restaurants
Marco Polo is a supurb hotel. Whenever I stay anywhere else, I always regret it. The staff treats guests like royalty.

7.3 Susan B.
Philippines
May 12, 2014
Good Location
What I remembered most were: the pool staff are accomodating and assuring the waiter even asked if the hot choco my friend ordered suits her taste.

9.7 graham J.
Australia
May 09, 2014
great stay
the bed ,staff and food
very enjoyable had a chance to relax and not be disturbed ,will go again for sure

8 Marvis G.
Philippines
May 11, 2014
Great value
rooms, pool, service
Nice rooms located at the center of the city. This hotel is near to malls and shopping area. Very nice staff.

8.7 Dinah T.
Philippines
May 09, 2014
Luxurious hotel yet its value for money
Easy access to shopping, very friendly and accomodating staff especially Richelle the concierge, clean and nice swimming pool.
When I booked for Marco Polo, I was thinking that it is quite expensive but after my stay, I felt it is really value for money. The hotel is centrally located near places to eat and shop, near church. They have a nice and clean swimming pool which we enjoyed so much. The concierge is very helpful, we were able to roam around Davao in just one day giving us more time to go shopping at Aldevinco which is just across the street. I would like to go back to Marco Polo this time with my family.

3.7 Melody C.
Philippines
November 08, 2014
awful stay and staff, not worth money
location