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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.5

based on 2371 reviews

1235 reviews in English

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (2371)
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Wallace C. Couples Hong Kong, September 13, 2014
Nice , good customer service

nice food in breakfast , afternoon tea and cocktail
9.3
Wonderful and romantic
David R. Couples United Kingdom, September 10, 2014
For easy access to Brand shopping

Location, view, bed
6.7
Arrival at check in is difficult with 6 steps down from street level. The few staff on duty are hailing cabs for guests - do it yourself for the bags. Check in can be very slow with only a few counters available and it seemed as if half the hotel were checking in/out at the same time. There are then 6 steps back up again to the elevators. 3 elevators for the hotel mean at peak times a lengthy wait. Meal times are very noisy as the decor of the restaurant seems to reflect the noise from the children enjoying themselves. The room layout is most odd with the suitcase stand in a completely different room to the wardrobe and drawer area - which are in the same room as the wash basin. I think in the last refurbishment - someone made a wrong decision. All things considered I will not go back.
Antero S. Couples Philippines, September 8, 2014
Shopping Spree

Great location, good staff and get the club rooms
8.7
Very convenient and comfortable.
Montarat K. Groups Thailand, September 8, 2014
Great location

Location price comfortable beds
8.3
Yun G. Business travelers China, September 8, 2014
nice hotel

location is good, service, room is nice
8
Yiran S. Solo travelers China, September 7, 2014
location is great. everything else is just ok

location, location, location
7.3
Thang V. Couples Vietnam, September 7, 2014
Goof location, room is ok

Good location, clean room, fast serivce
8.3
Ok
Chris R. Couples Australia, September 7, 2014
Excellent staff service from start to Finish

Location , staff friendless , limousine service
9
The staff have excellent training and are committed to help the customer
Eric R. Business travelers United States of America, September 3, 2014
Great Hotel

Location, Quality, Room
9.7
Great.
Hui H. Business travelers Malaysia, August 31, 2014
good location

good location, spacious, value for money
9.7
this is very good experience stay in hk usually we stay in other hotel not as spacious as marco polo due to promotion we decide to stay here and is really worth the money, and very good location.
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