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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 665

Recent customer reviews

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Fantastic

8.5

from 2179 reviews

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (2179)
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Bryna J. Families with older children Philippines, July 31, 2013
Great. Superb.

Location. Comfort. Service
8.7
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Gina M. Couples Philippines, July 29, 2013
Superb!!!

centrally located, attentive staff, very nice rooms!
8.7
Would want to go back to this hotel againand again. when in hongkong I always stay here
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Matukorn P. Couples Thailand, July 29, 2013
excellent location in the heart of city

location, connect to shopping mall, ocean view
8.3
very pleasant to stay for 2 nights. Location is the best choice of stay. Room is clean and staff are nice and friendly. Things to complain: Room was ready to get in at 4 o clock and Asian breakfast served in room is really awful.
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Theerawat S. Business travelers Thailand, July 29, 2013
clean

clean good sevice good staff
6.7
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Peter C. Families with young children Philippines, July 28, 2013
Very much satisfied!

Location, Reasonably priced and Clean
8.7
They stay was great. The staff were great. Good value for money.
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Rodel A. Couples Philippines, July 27, 2013
Amazing

Staff, service, food
9.3
Very comforting..... The staff were really great... It is the very good service that tops it all
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Dr P. Business travelers United States of America, July 26, 2013
Outdated & Very Overprized hotel w poor service!!!

None other than being Near Luxury goods shopping on Canton Road
4
Terrible!! The Marco Polo HongKong Hotel is outdated and has very poor service. My colleague had to wait more than an hour for the room and by almost 3pm, we had to give up and leave to attend a meeting before returning in the early evening to get the room! Meanwhile the front desk receptionist (with bad attitude) told me that my room was going to be ready in a few minutes... but it turned out not to be true at all... Eventually after almost an hour and a lot of complaining, she finally grudgingly said she will get me a room on the executive floor. I had to get to the 17th floor and climb two flights of stairs to the 18th floor to reach the small smoky room!! The small shower stall had weak water supply and the hot water was almost impossible to adjust! The décor was outdated and the carpet was old. This is not a 5 star hotel at all! It looks and feels like an outdated 3 star hotel!(I have travelled around Asia practically every few weeks over the past years and stayed in many a hotel... but this one really takes the cake as a very expensive and outdated hotel with poor/rude service). ON a side note, the other Marco Polo called the Prince on the same street (there are 3 Marco Polo hotels on Canton Street) is very much better in terms of décor and service! Definitely very very poor value and not recommended!
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Maria J. Families with older children Philippines, July 24, 2013
The best hotel in tsim sat tui area!

Good location, comfortable rooms, friendly staff
8
Had a comfortable stay because it is connected to shopping malls. We were also upgraded to a bigger room which made our stay better. We were also given a 4pm late checkout privelege which is good because our flight was late in the evening.
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Haiwei W. Families with older children China, July 24, 2013
convenient, great free breakfast

location, comfort, breakfast
8.7
we were there about 8 yrs ago, it hasn't changed since. The same great location with the comfort room and abundant variety of nice breakfast. We enjoyed our stay.
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Richard M. Couples Australia, July 23, 2013
Good

Service. Food. Position
10
No complaints. Would stay again .room servoice excellent. Travel desk excellant
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Customer Reviews - Marco Polo HongKong Hotel, Hong Kong

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