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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Marco Polo HongKong Hotel Hong Kong - Orchid Room Marco Polo HongKong Hotel Hong Kong - Fung Shui Room Marco Polo HongKong Hotel Hong Kong - Jade & Lotus Room Marco Polo HongKong Hotel Hong Kong - Cucina Marco Polo HongKong Hotel Hong Kong - Cucina Marco Polo HongKong Hotel Hong Kong - Cucina Marco Polo HongKong Hotel Hong Kong - Cucina Marco Polo HongKong Hotel Hong Kong - Cucina Marco Polo HongKong Hotel Hong Kong - Food and Beverages Marco Polo HongKong Hotel Hong Kong - Food and Beverages Marco Polo HongKong Hotel Hong Kong - Cafe Marco Marco Polo HongKong Hotel Hong Kong - Food and Beverages
Area: Tsim Sha Tsui Number of Rooms: 665
Free Wi-Fi

Recent customer reviews

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Fantastic

8.5

based on
1899 reviews

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.8
All reviews (1899)
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Aleksandra M. Couples Russia, January 16, 2013
Not a 5 star hotel

location
7.3
Hotel has a great location, just 3 min from ferry, 5 min to Star Alley, it's connected to Harbour City shopping mall, a lot of shops in the area (luxury brands together with small souvenir places, lots of places to eat nearby (from 30 HKD for pizza to for dinner). Symphony of lights is just there. So if you are looking for location it's the best. As for the hotel itself, it's not new and you could feel it, rooms are small (we were upgraded to Deluxe but even Deluxe room is small, not talking about Superior), bathroom is also small, no standing shower and ventilation system not good. There is no gym at all. Staff at reception is not well qualified (we were waiting for 15 min for check in, while the girl at reception was looking for the room for us, then she offered to upgrade it to Club if we pay extra, we said no, then she spent 10 more min and offered an upgrade to Deluxe, we also declined that. It was obvious she simply didn't have the room available, afterwords she gave us free upgrade to Deluxe as we were on honeymoon, but 30 min of waiting spoiled everything and we already knew she would did it. Upon checking out I spent 15 min trying to get my bill, then correcting it as they miscalculated breakfasts. Got no smile from them at all. But concierge guys are very helpful and attentive, Jack and Jafar are the best, their recommendations were very helpful, we had great time at dinner and in the bar. The concierge lady also gave good tips for sightseeing with a nice smile.
Anothai L. Business travelers Thailand, January 16, 2013
Great location
7.7
Good location. Easy to get around with taxi or cross ferry to Hong Kong side
Chalermsri C. Couples Thailand, January 14, 2013
Great location

Shopping area surrounding and very convenient to travel around HK
9
We can shop anytime and easy to keep all shopping stuffs and go out again. So convenience.
Mageshpren M. Families with young children South Africa, January 13, 2013
Lovely hotel and service with a smile

free wifi Great location rooms are huge
10
free wifi Great location rooms are huge Lovely hotel and service with a smile very effcient and quick
Hotel Feature Tip: free wifi Great location rooms are huge Lovely hotel and service with a smile very effcient and quick
Nelly S. Couples Philippines, January 12, 2013
great location with excellent service

rooms are very nice and cr are perfect
9
perfect location with the lane crawford just on the ground floor , and staff are friendly and they upgrade as to the continental club without asking
John G. Couples Australia, January 11, 2013
Great location + Great service

Location next to Star Ferry, restaurants great & good value + service with a smile
9.3
comfortable rooms - big by hk standards. staff super helpful. location is the best for those of us who can't afford to stay at the peninsula! lobby very efficient - no queuing even at busy times. bell captain very helpful.
Ana P. Families with young children Philippines, January 6, 2013
Amazing

Clean comfortable good location
10
It was perfect. Nice hotel but pricey. Good location, food and really comfortable.
Andi A. Couples Indonesia, January 4, 2013
Nice locations

next to shopping mall
8
nice room and great location for doing shopping, next to habour city shopping mall.. nice room, clean, good service.. lovely area plenty of shopping area next to this hotel.
Ginoto W. Families with older children Indonesia, January 3, 2013
Very spacious room and great location

Spacious room, located in the heart of shopping paradise, near harbour so the view was amazing
9.7
The room was very spacious and clean and I noticed it was recently renovated. It was located in the heart of shopping paradise. Outside hotel, you could find branded stores from LV, chanel, etc and some great malls. Moreover, the lobby of the hotel is linked to lane crawford, a luxurious dept store. The hotel was also near harbour so you could see spectacular view of hongkong.
Sopin C. Families with young children Thailand, January 1, 2013
Great location

A big room
5.3
Very good location for shopping and sightseeing,a big room for family with young children.By the way, very slow for check in and check out.

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Customer Reviews - Marco Polo HongKong Hotel, Hong Kong

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