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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong (Show on map)

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Area: Tsim Sha Tsui Number of Rooms: 665

Recent customer reviews

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Excellent

8.5

based on
2295 reviews

1192 reviews in English

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (2295)
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Romeoian M. Families with young children Philippines, April 16, 2013
nice hotel

close to shopping mall
7.3
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Ankur G. Business travelers India, April 16, 2013
Quite pleasant for a business stay

location,comfortability,easy access to everything,hassle free move in and out
7.7
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Wing Y. Families with older children Hong Kong, April 16, 2013
Culinary nirvana

There're collection of eateries, enjoy world-famous Victoria Harbour and towering skyscrapers and near the shopping centers.
8
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Hatairat C. Groups Thailand, April 16, 2013
Centrally. Shopping area

Good place
8
Good place good room Centrally shopping Big room Good staff
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Roland B. Solo travelers Thailand, April 14, 2013
Pleasant enough stay

The location, the great variety of the breakfast buffet, and the cleanliness
7.3
The staff of this hotel should learn more to smile and to be friendly. The bill for the breakfast is already on your table BEFORE one returns from the first round to the breakfast table!!!! Although my hotel room was prepaid, and the bill for the room service was paid in cash upon checkout, the hotel debited my credit card with HKG $ 6,000 without my authorization. I had to place a call to the hotel in Hong Kong to reverse the charges. This procedure is highly unusual for a 5 star hotel.
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Klaus W. Solo travelers Germany, April 14, 2013
Good hotel in good location

gym, internet, breakfast
7.7
Essentially a good hotel, professional staff, very clean, very good location for city exploration. room for Hongkong comfortably large. However rather 4 star than 5 star. My stay in the rom was compromised by aircondition that could not be adjusted to a more comfortable room temperature. Even the in-house engineer could not fix the problem. House keeping staff provided an old fashioned electro oven.
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Shu Q. Families with young children China, April 14, 2013
more consideration?

location, room size
8.7
I was too dizzy to get up on when we planned to check out. So I called the front desk to keep the room for one more day. But I was told the hotel was fully booked and I had to leave. The problem did not solved until i talked to the manager on duty and promised to pay for the upgrade charges incurred by the coming guests . The manager waived the charge at last but I can not help thinking maybe the hotel can be more considerable under such situation?
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Tiantian H. Solo travelers China, April 12, 2013
good location, good service, easy shopping

service, communication; comfortable
9.3
overall, i had a good time living in hotel, and impressed by its service.
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Lowell S. Business travelers Philippines, April 10, 2013
IT WAS JUST FINE

LOCATION , LOCATION , LOCATION
7.7
THE HOTEL IS JUST RIGHT FOR THE VALUE , BUT HAVE POOR INTERNET WHICH IS BAD FOR BUSINESS MAN LIKE ME , I HOPE THEY IMPROVE BY PUTING UP MORE INTERNET ROUTERS .
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Carla L. Families with young children Philippines, April 9, 2013
Perfect place !

Location, room comfort and space, great staff
8
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