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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.5

based on
2293 reviews

1192 reviews in English

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (2293)
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Candra H. Families with older children Indonesia, December 22, 2012
Good location but I expect a better room

Location, connection to harbour city mall
5.3
Small room and old furnishment. For the price charged, I expect a better room quality. Feel deprived after staying at the venetian macau
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Su L. Families with young children Singapore, December 20, 2012
Great location but a bit old

Service good
7
So far so goodI like hotel bigger and clear,near shopping mall,and price can't too high,hotel room no smoking 味道 酒店有点旧,服务不错,但是酒店没有自己的蛋糕店,要买糕点不方便,要去外面买,整体还算不错,有时服务需要等待的时间较长,我相信服务人手不够
Shopping Tip: I like hotel bigger and clear,near shopping mall,and price can't too high,hotel room no smoking 味道 酒店有点旧,服务不错,但是酒店没有自己的蛋糕店,要买糕点不方便,要去外面买,整体还算不错,有时服务需要等待的时间较长,我相信服务人手不够
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Feng L. Families with older children China, December 20, 2012
Suite big enough to fit an extra bed

Extra bed at no extra charge (for suite), right above Harbor City, Lane Crawford, 5 min walk to MTR, cheaper taxi ride to the Airport than HK Island
7.3
The ceiling was pretty low, with no large windows or nice view of the harbor. I felt like I was on cruise instead of on land in a five start hotel. its not comparable to other five stars ive stayed at (Shangri-La HK Island JW Marriott, Conrad) but its decent for its price and service.
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Llaverne R. Couples Philippines, December 19, 2012
Good

Shopping, Dining, Accessible to almost everything
9.7
Good, there is no other better option for a hotel near all the shopping areas.
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Geoffrey L. Groups Australia, December 19, 2012
Great location with average service.

Located on canton rd. Your shopping needs will be fulfilled.
8
Great location. Nice clean rooms with average service. Cards had to be changed everyday because they stopped working around midday everyday which was very annoying!
Shopping Tip: Long lines for the boutique stores so get in quick!
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Ma C. Families with young children Philippines, December 19, 2012
Great location and big rooms

Location was perfect, walking distance to all the shopping areas and even the ferry
8.3
Check in was a breeze, staff were nice and the location was perfect, esp for those traveling with small children.
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Candra H. Families with older children Indonesia, December 18, 2012
Location but small rooms

Location
5
Close to harbour city mall, ease of shopping, even the bad weather is not affecting. MTR is a bit far walking espcially in the rainy december
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Tiong H. Families with older children Brunei Darussalam, December 18, 2012
Great Location but Small Toilet

Located in shopping mall
8.3
The hotel has very good room service and it has an excellent location which is located inside a major shopping mall. The shopping mall can be accessed through the hotel lift. The hotel rooms are quite nice but the toilet is too small.
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Martin C. Couples United Kingdom, December 17, 2012
Nice hotel

Location
8.7
Nice location, large room size very comfortable. Easy to get access from the airport and also located in the central of shopping area. Staff are very helpful and friendly. The room facilities are very useful and inside room layout looks very comfortable. Separate shower from the dressing room. Lucky to get a harbor view room which made the trip even better. Hotel decoration are very beautiful with Christmas style. Next visit to Hong Kong I will be staying again at the Marco Polo.
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Tirawut W. Couples Thailand, December 17, 2012
Lovely services with premium hospitality

Services
8.7
The hotel located suitably in the center of city and allowed travelers to have great vacation. The services was great, they served comfortably with customers care which was very impressive.
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