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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.5

based on
2295 reviews

1192 reviews in English

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (2295)
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Georgina C. Couples Singapore, December 13, 2012
great location and comfortable rooms

location
6.7
The hotel is very close to the main shopping centres, e.g. Harbour City. And is very convenient for travel to Hong Kong by ferry or MTR
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Hendrick T. Families with young children Indonesia, December 13, 2012
We have a great river viem from hotel room.q

Great river view, Large room, Near to shopping centre.
8
A great moment to remember, Kids like the comfort bed.
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Emmelyn G. Business travelers Indonesia, December 8, 2012
Centrally located, close to a lot of shops

The spacey room, nice bathroom and location in the city
7
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Rosina J. Solo travelers Singapore, December 5, 2012
Very nice after the renovation

Great location, proximity to shops & restaurants
10
My stay was very comfortable. Location of hotel makes it very convenient for me to move around the city.
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Yee T. Families with young children Malaysia, December 5, 2012
great location and good service

location
9
great location for shopping and good connectivity on public transport.
Hotel Feature Tip: habour view
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Sam L. Couples Singapore, December 5, 2012
Hotel with quality

One of few hotels in Hong Kong that has a reasonable sized guest room.
7.3
Generally, I still happy to return to stay in Marco Polo Hong Kong. However, I am surprised that having booked the hotel way in advance and even given them a heads-up prior to arrival the room wasn't ready when we arrived at about 2.30 p.m. The hotel is linked to Harbour City shopping complex but the signs leading from the Harbour City shopping area to the hotel are not clear and could be improved. To get to the hotel reception area from the main door you need to take a few steps and it can be quite inconvenient for guests with a number of luggages and kids on stroller. Likewise from the reception area to the lift lobby. They should consider having a slope access for easier access from main door to reception area and from reception area to the lift lobby.
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Samsiah A. Families with young children Singapore, December 3, 2012
Great location for shopping

Walking distance to the MTR
7.7
Love the room and service. They have a pillow menu which you can choose to suit you.
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Kim F. Families with young children Malaysia, December 3, 2012
Great location, lovely hotel and good service

Deluxe room is very spacious & comfortable.
8
Our Deluxe room is very spacious & comfortable unfortunately our room is rather smelly as smoking room though we had already make a complaint with the reception but they didnt change our room. The concierge service is excellent, courteous and fastidious. Very happy with this hotel which we will recommend to our friends.
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Angelie L. Groups Philippines, December 2, 2012
Luxurious Shopping

location, food and friendly staffs
8.7
a true marco polo hotel from location to facilities down to employees' hospitality. this is a great place to stay after luxurious shopping in the area.
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Su H. Business travelers Malaysia, November 29, 2012
Best 5 star hotel at city centre

club house, 6th floor dining with full view of hong kong island
9.3
nice and cosy hotel, located at the ctr of hong kong and alot of dining, shopping within walking distance.
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