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Marco Polo HongKong Hotel

Harbour City, 3 Canton Road, Kowloon, Tsim Sha Tsui, Hong Kong

Recent customer reviews

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Excellent

8.5

based on 2374 reviews

1236 reviews in English

Value for Money
7.9
Location
9.4
Staff Performance
8.5
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.9
All reviews (2374)
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Anita C. Families with older children Philippines, October 18, 2015
Room with the harbour view

Location, location, location
9
Room was clean and nice but due for renovation. I don't think it is at par with other 5 star hotels who have a beautiful lobby. I suggest they take up the space of the Dept. Store Lane crawford to expand their lobby. No where to wait in the lobby when checking in or when someone picking you up.
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Takernglap K. Business travelers Thailand, October 16, 2015
Good choice for Business Hotel in Hong Kong

Service, Location and Room
8.3
This hotel is quite good for both businessman and tourist since it locate in Tsim Sha Tsui area which surrounded by the brand name shops and large shopping center. It's also locate near the ferry pier which is very convenience to take the ferry to Hong Kong Convention Center. Within walking distance, you can find many good restaurants especially in Cantonese style. Moreover, just next to the hotel, you can take the shuttle bus to the Kowloon station to take the Airport Express train to the airport.
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Lee T. Business travelers Malaysia, October 8, 2015
good

service, design, cleanliness
10
very good
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Bill C. Solo travelers Canada, October 8, 2015
Deluxe Harbour View Room

Location, view, amenities.
8
I had a satisfying six-night stay at the Marco Polo Hong Kong Hotel. I had booked a Deluxe Harbour View Room and got a corner room on the 14th floor. I had also accepted the daily buffet breakfast offer in the hotel’s Cafe Marco. There was free wi-fi. The room was quite spacious with a walk-in closet. Room came with a smartphone by “Handy” for use during my stay. There was a mini bar fridge and safe in the room. The safe was a bit unusual in that the door opened upwards instead of sideways. The location of the hotel was ideal for me since it was a very short walk to the Star Ferry and to Nathan Road. I took a taxi from the airport to the hotel on a Friday afternoon and it cost HK$160. Check-in was a bit confusing since there were a number of people standing in the lobby and the signs were blocked by so many people and the signs were not very obvious. I also had to wait an extra 30 minutes since my room wasn’t ready. I was given three drink vouchers for the inconvenience. The buffet breakfast at Cafe Marco was a good way to start the day. They had a good selection of Asian and Western items. I found the hotel staff to be helpful but not overly friendly.
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Khun H. Business travelers Cambodia, October 6, 2015
good good good

good good good
4
good good good
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Michael R. Couples United Kingdom, September 29, 2015
Nice room

space, comfort, service
7.7
Had to change rooms as they did not have my room available for 4 nights. This was frustrating but the room we got in the end was very good.
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Terence L. Families with young children Hong Kong, September 28, 2015
A comfortable hotel

Cleanlingness and tidiness of areas. Politeness of staff.
9
A very pleasant stay.
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Sebastian M. Families with young children Chile, September 28, 2015
normal hotel

location, nothing more
7.3
Stay couple of times here, the hotel is good hotel, but I think there are many better options. Of course is very good located, just in front of heritage 1881, 1 block from the TST Ferry, but anyway not too close to TST metro station, need to walk like 10 minutes in the hot weather of hong kong. About the hotel, is extremely expensive for a simple room, big room and mostly new, but anyway too expensive and can find many more better options with better standards like Hyatt, Sheraton or Shangri la at same price. The hotel charge 440hkd for “lounge access”, but is very very very pour lounge, only wine and beer, not cocktails, spirits or any. Bad food and the breakfast don’t have even cheese or jam. Is by far the worst lounge experience and is not cheap. The hotel also don’t have baby stroller access, so need yes or yes use the stairs with the baby stroller in the hand. Also, don’t have access to a proper swimming pool for kids. I think have many points that need to fix, for now I think reach almost only to 4 stars in the edge. Recommend you Hyatt in TST or Sheraton, at same price
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Lok K. Families with older children China, September 27, 2015
Good service

Good service Great location
8.3
Staff was very nice and good service, great location that it takes only 1 minute to MTR station by walking. Just one comment that the room is historical, comfortable but old facilities.
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David P. Couples United Kingdom, September 26, 2015
Great location and great staff

Location. Staff. Clean
9.3
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