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Excellent 8.7
Based on 150 reviews

Recent customer comments

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Excellent



based on 150 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 9.1
  • Location 8.2
  • Room Comfort/Standard 8.6
  • Service 9.3
  • Value for Money 9.3
  • Food/Dining 8.0

Shannon H.
Australia
November 16, 2015
Peanut butter
Very amiable and helpful staff and a very homely, cosey feel
Very pleasant. I shall surely return

Chandra R.
United States
September 05, 2015
Great Breakfast Choice = Good Value !
Staff Friendliness, Breakfast Included, Overall Cleanliness
Marco Polo is located in the 'new' Chinatown section of Kuching, at the western end of Jalan Pedungan, right near one of the several large cat statues. The staff, elder parents and a young-adult son, are very friendly and helpful, all speaking very good English! They are readily available to assist with directions and travel information, be it for local bus or mini-van transportation, or to out-lying Markets or National Parks, or transport to another city. Near-by are many food vendors, as well as souvenir shops, noodle shops, guesthouses, cafes, and some bars. The rooms are of a good size, many sharing an entire wall-with-windows with a hallway, which can be noisy with others passing back and forth. There are three areas for gathering: one with the TV, one a sitting room, and the third is the balcony-breakfast-eating area, which is also,the smoking area !! That is one unfortunate aspect of MarcoPolo: the outside balcony, where the WiFi is best, has to be shared with smokers. oh well ! Within walking distance near-by are Vegetarian restos, an Organic Food store (New Health Organic), many food courts, and several fruit or flower vendors. Real Massage Studios, as well as Cinemas and large Grocery stores are within walking distance. Kuching is an easy city to be in: many folk speak or understand English, it has clean and well-groomed and landscaped walkways, relatively clean air, and just 'normal' traffic congestion, compared with other cities. There are quite a few National Parks worth visiting while staying in Kuching. I do recommend Marco Polo for travellers-- they really do offer more than the 'normal' bread (toast) and jam for breakfast, and it changes each day !

jonathan K.
United Kingdom
September 01, 2015
Basic, nice, no duvet
Cheap
Air con with no duvet.

charlotte S.
United Kingdom
August 15, 2015
average guesthouse
location (if fit and no children!), cheap price including breakfast, helpful and informative staff
Pros In chinatown, 20mins walk from waterfront, if you're on a budget it's a great place to meet other travellers and the staff are v helpful and informative, also it's right on the bus route for bako np Cons As a couple, on holiday, the shared bathrooms are too close to the reception area and breakfast area so there's a lack of privacy. However, if you're staying in a room down the other corridor the bathrooms are a bit closer and not quite as public.

niamh K.
Ireland
June 24, 2015
Friendly staff, loved out stay
Staff, clean room
We planned to stay here for two nights but decided to return to Marco Polo after going to bako national park because we liked the place so much! V friendly and helpful staff! Never tried to push a tour on us, but gave us all the information we needed to get around! Free tea, coffee and water at anytime and kitchen facilities to cook our own food. Wifi was good too! It's about a 15min walk to the riverside, so there are other options more central but would def recommend this place as the staff r lovely! They let us leave our big bags there wen we went to bako which was a nice bonus!

JEYANTHI T.
Malaysia
May 11, 2015
BACKPACKER'S HEAVEN
Clean , Food & Staffs
Stayed here for 6D/5N. We totally love the guesthouse !! It was very well kept , maintained clean & nice ambiance. Room was spacious and comfortable. We had everything we need here. Located very close to waterfront & town center. Easily could walk to many places. Access to public transport is very near. There are many shops around to eat. They served breakfast like egg toast , breads, cupcakes, pancakes, eggs, sausages , bananas, pastries, drinks and more. Sam, Jane & Drub was extremely friendly & helpful. We felt very much like at home. Highly recommended for stay. Great value for money !!

Stephen S.
Canada
May 01, 2015
Great place for the price
Downtown location, very friendly staff/owners, relaxing vibe
Very good

Sophie S.
United Kingdom
April 30, 2015
Great clean place with awesome hosts
The location is perfect the owners where so helpful, really friendly and full of info. The rooms are comfy clean and with good aircon. Of I'm ever in the area it will be the first place I will stay!
Great atmosphere with the owners and other guest. Great services like the laundry done for you, dried and folded for a tiny fee. They have a great knowledge of the area and its history plus really good English so they can help with all needs. We where very comfy and made to feel at home and the rooms are near perfect for the price. Will definitely be back :)

Ted M.
United States
April 09, 2015
Marco Polo the first and still the best in Kuching
Location friendly knowledgable staff and great free breakfast
I had a great time at Marco polo guesthouse in Kuching , Sarawak . The owners are very kind and attentive to all guest needs . The location is great by many good cheap restaurants and food markets . All the rooms are very clean with access to wifi air con and even cable tv . I'd come back and bring friends !

Daniel W.
United States
April 03, 2015
Best bet for your home away from home in Kuching
The owners, common areas and breakfast.
I had a very pleasant stay. The owners are very friendly, active and attentive. The walls are covered with hard-to-find historical photos of Sarawak. The breakfast area is fresh and cheery, being open on one side to admit plenty of air and light. There's also a cozy sitting area at the end of the hall. The only improvement needed is brighter lighting in the otherwise pleasant bedroom. I have already returned for a second stay.