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Marina Bay Sands

10 Bayfront Avenue, Marina Bay, Singapore 018956 (Show on map)

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Area: Marina Bay Number of Rooms: 2561
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Recent customer reviews

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Fantastic

8.4

based on
13497 reviews

Value for Money
7.5
Location
8.8
Staff Performance
8.6
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.5
Food/Dining
7.9
All reviews (13497)
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Tin L. Couples Canada, December 27, 2014
expensive but really amazing experience

1) The pool is simply amazing 2) location is great for visiting the Garden, shopping and the sites around it. 3) the rooms are very confortable. A 2 nights stay would be ideal.
9
Really love the experience
Wing C. Families with young children Hong Kong, December 27, 2014
Good hotel but staff not good

Sky pool; The Club on 57/F; Location
7.7
Everything is ok except the attitude of staff - my room electricity was out on 24 Dec. It took over 10 minutes to get back to normal and my kids were sweating and crying and I was staying in the Orchid Suite! This is not the only incidents of "bad attitude". Other examples: I was asking the check-in counter about booking a duck tour but the staff was so impatient and just pointed me to the other service counter! How could this be happening in a 5-star hotel?!?! So my experience is that this hotel has a very good hardware but quite poor software - management needs to do much better training - they shall learn from Shangri-la!
Tze W. Families with young children Malaysia, December 25, 2014
Nice room

Room nice, suitable for honeymooners, staff friendly
10
The swimming pool is very nice. But during christmas, there are many people.. Security okay, honeymoon arrangement for the room is nice.
Lawrence H. Groups Singapore, December 25, 2014
Others

(1) Excellent service (2) Comfortable room (3) Good view off all hotel stay in singapore
9.3
I could say it was a very good experience and comfy stay in Marina Bay Sands Hotel. Everything was great except for the toilet bowl (sewage system). The toilet bow was choke for at least 3 times which i didn't threw a pile of toilet paper in there. Nevertheless, i request for the plumber to come and they solve the issue less than 5 mins. And i realize the toilet bowl (hole) was very small. But i do hope your management will resolve this sewage system. Either than this, everything was good. Thank you.
Jonghee C. Couples South Korea, December 25, 2014
Marina bay sands

Location, poolside view (but pool is dirty)
4.3
Jun D. Couples Singapore, December 25, 2014
Truly a 5 star hotel!

Ambiance, cleanliness and friendly staff
9
It is remarkable. Althought it is expensive but the comfort, cleanness, great hospitality and awesome ambiance explains why it is worth it.
To J. Families with young children United States of America, December 24, 2014
family stay

location, taxi always available, nice view
8.3
the key card is not user friendly in the lift, no small potty for kids , fault double booking but the hotel front desk asked me to check with agoda. tv was not working in the room, poor direction to the mrt and garden in the hotel.
Erlin E. Families with older children Indonesia, December 23, 2014
the best hotel in asia

huge hotel, excellent, unique building
9
Very happy to stay in here, see view singapore froom highest floor, i think the best hotel i ever seen
Kin C. Families with young children Hong Kong, December 23, 2014
Staff quality has room to improve

Location shopping and gambling
8
Hock H. Families with young children Malaysia, December 23, 2014
Good but a bit overprice

MRT, casino and food court in shopping mall
8
Enjoy the view from the pool on top

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Customer Reviews - Marina Bay Sands, Singapore

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