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Excellent 8.2
Based on 6037 reviews

Recent customer comments

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Excellent



based on 6037 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6
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Stephanie L.
Singapore
August 05, 2013
A Restful and Relaxing Stay
Nice rooms, Convenient location which surrounded by restaurants and shopping malls and near to MRT
+ : Good stay at the 5 stars hotel. With the good location, it brings you to the nearest mrt such as City hall or promenade station. When you walk to the City Hall, the underground link has all the nice restaurants, food court and boutiques that you won't miss. You will have a good sea view and it also near marina bay shopping mall and casino. - : Staff not very attentive at the dining and drinking area.

Chen A.
Malaysia
August 05, 2013
Free room upgrade, room has thin walls
Free room upgrade, free wifi
The room was satisfactory except that the man in the next room was an extremely light sleeper (at 3pm in the afternoon) and had complained to the front desk that we were disturbing his sleep. The front desk staff were not very polite in informing us. We had just checked in and are travelling with a 2 year old. If he specifically wanted a quiet room, then he should have informed the hotel and the hotel would not have put us in the room next door.

POU S.
Macau
August 05, 2013
Present stay
location, clean and nice staff
Room is clean and comfortable, and staff is friendly and helpful.

tamahere Q.
France
August 04, 2013
overall decent and good price for the area
location, size and shopping area
Overall good and would consider go back there on my next trip; best value for the area.

Lia T.
Indonesia
August 03, 2013
worth every penny
cleanliness, location, quality
very good. the room is comfortable and the location is very supportive for going anywhere on the city. quite near to mrt and taxi is available in front of the hotel. very good customer service too.

Billy S.
Indonesia
August 03, 2013
Great Location and easy access to transportation
Large Room, easy access
the building is quite good, though seems like old hotel but the room is very nice and large. easy access to MRT or even taxis. connected to Marina Square.

Jun L.
Malaysia
August 03, 2013
Very comfortable stay
Location, staff, and room
It was very well designed hotel, especially with the Asian singing birds throughout the atrium, although they do look pretty sad in small cages. The room was big, comfortable and very well decorated. A big props to the concierge staff who helped made our visit so much easier.

Tony T.
Singapore
August 02, 2013
Big clean and luxurious hotel
Clean, luxurious, centrally located
It was pleasant but too short. Would have loved to stay longer

Anca V.
Romania
August 01, 2013
Good positioning, disapointing room
Close to Marina Bay Sands, very nice lobby, good food
The lobby looks very nice and the staff is attentive and friendly. Breakfast very good, lots of choices. Nice pool also. There are several dining options, we were impresed by the Ruth's Chris Steak House as they have amazing service and delicious food. BUT I was disapointed with the room, especially the terrace. The terrace was in a very poor condition with mould and cracks. Also the bathroom quite small. Overall ok, but too expensive for the way the room looked like.

INDRAWATI W.
Indonesia
August 01, 2013
Nice and clean hotel.
Next to MRT station, closed to Suntec Convention Center, clean and big swimming pool
The hotel is located next to Esplanade MRT station. It makes us very easy to go anywhere in Singapore. The hotel is located across Suntec city shopping mall and convention center. There is also a shaded bridge to reach those 2 places.