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Excellent 8.2
Based on 5911 reviews

Agoda Verified Reviews

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Excellent



based on 5911 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.6

8 Kok Q.
Malaysia
May 26, 2013
good hotel
great service

8.3 Myra S.
Philippines
May 26, 2013
comfortable
value for money, comfortable room

7 Ming Y.
Malaysia
May 25, 2013
A moderate experience of the staycation.
friendly staff, Near to the shopping mall and good location
The experience is moderate, but could be done better. The good thing about the hotel is the location which easily access to the public transport as well as major shopping mall in the city. However, things like sound proof of the room (as we awaken sound from the outdoor activity in early of the morning eventhough we stay at the level 19). The attentive of the staff on the guest request also can be quicker as we have called for two times in order just to get the ice-cube deliver to our room. and last but not least the bathroom overall is not up to the level of the high ranted luxury hotel, from the amenities provided to the condition of the facility (bath tub look a ages and some stain on it and the de-humidifier doesn't seems working where the floor is in wet condition all the time). all in all, there is much room for the hotel to improve. I have to compliment the front counter staff for being friendly and attentive during the check-in and check-out.

8 stephen C.
Hong Kong
May 25, 2013
great time spent
location, cleanliness, friendly staff

8 Gita O.
Indonesia
May 25, 2013
Happy and beautiful view at night
Friendly staff, nice view and near to shipping mall
It was memorable to stay in this hotel with all the facilities and friendly staff. If you want to shopping or sightseeing to merlion/esplanade/green bay the bay you can walk. It's easy if you want to get MRT. I will back to this hotel againt with my families

5 Gotz B.
Germany
May 24, 2013
Good location but poor value and the supposed 5*
Location, location, location
The room was scruffy with lots of blemishes on most furniture. Cleanliness was also an issue with hair in the bathroom. The TV remote was knackered and worked on and off. Overall I was disappointed with the condition given the price and supposed 5-stars. I would rate it closer to 3 or 4.

7.7 ong C.
Singapore
May 24, 2013
Comfort Stay
Centrally located Hotel with attractions arounds
Staff are friendly and the check In process was fast and prompt with our requests

10 Lin J.
Singapore
May 24, 2013
Great View!!
Great view, near clubs and shopping areas
The hotel was great. Staffs are friendly and the view from the hotel balcony is great.

8 fairie T.
United States
May 23, 2013
confortable stay
great location,staff and food

9.3 alexander D.
United Kingdom
May 23, 2013
Superb, very clean and well presented rooms.
Room, hotel interior helpful staff