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Excellent 8.2
Based on 6040 reviews

Recent customer comments

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based on 6040 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6
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Antonius S.
May 27, 2013
Overall a good hotel, convenient for my objective
Location, close to shopping mall

Hans C.
May 27, 2013
Please avoid this hotel. Very Filthy!!!
Location only.
The stay was not great. Housekeeping needed to tidy up and sterilize the room 3 times in 3 different filthy locations. The worst was the bathroom. A handful of hairs left on the toilet seat, shower area and drinking glasses were stained.

Kok Q.
May 26, 2013
good hotel
great service

Myra S.
May 26, 2013
value for money, comfortable room

Ming Y.
May 25, 2013
A moderate experience of the staycation.
friendly staff, Near to the shopping mall and good location
The experience is moderate, but could be done better. The good thing about the hotel is the location which easily access to the public transport as well as major shopping mall in the city. However, things like sound proof of the room (as we awaken sound from the outdoor activity in early of the morning eventhough we stay at the level 19). The attentive of the staff on the guest request also can be quicker as we have called for two times in order just to get the ice-cube deliver to our room. and last but not least the bathroom overall is not up to the level of the high ranted luxury hotel, from the amenities provided to the condition of the facility (bath tub look a ages and some stain on it and the de-humidifier doesn't seems working where the floor is in wet condition all the time). all in all, there is much room for the hotel to improve. I have to compliment the front counter staff for being friendly and attentive during the check-in and check-out.

stephen C.
Hong Kong
May 25, 2013
great time spent
location, cleanliness, friendly staff

Gita O.
May 25, 2013
Happy and beautiful view at night
Friendly staff, nice view and near to shipping mall
It was memorable to stay in this hotel with all the facilities and friendly staff. If you want to shopping or sightseeing to merlion/esplanade/green bay the bay you can walk. It's easy if you want to get MRT. I will back to this hotel againt with my families

Gotz B.
May 24, 2013
Good location but poor value and the supposed 5*
Location, location, location
The room was scruffy with lots of blemishes on most furniture. Cleanliness was also an issue with hair in the bathroom. The TV remote was knackered and worked on and off. Overall I was disappointed with the condition given the price and supposed 5-stars. I would rate it closer to 3 or 4.

ong C.
May 24, 2013
Comfort Stay
Centrally located Hotel with attractions arounds
Staff are friendly and the check In process was fast and prompt with our requests

Lin J.
May 24, 2013
Great View!!
Great view, near clubs and shopping areas
The hotel was great. Staffs are friendly and the view from the hotel balcony is great.