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Excellent 8.2
Based on 5980 reviews

Recent customer comments

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Excellent



based on 5980 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Joyce T.
Singapore
March 25, 2016
Great view from Room
Spacious, clean cut room with a great view of the city and the river. Speedy check in and check out.

kenneth K.
Malaysia
March 23, 2016
Conveniently Located
Cleanliness, Amenities, Location
Its was a decent stay.

Chui S.
Singapore
March 23, 2016
Staycation
Repeat visit. Good

Ong A.
Singapore
March 23, 2016
Big room, staffs performance were very good
location, bed room, comfort
Everything is awesome!

eng L.
Singapore
March 22, 2016
birthday reat for mother
comfort homely friendly
excellent

Fery R.
Indonesia
March 21, 2016
Nice hotel
Very nice hotel to stay with friendly staffs. The location is excellent with nearby shopping malls and attractions. We stayed in the room with city view looking out at the padang and old parliament house. Breakfast was served with excellent food at their Aquamarine restaurants. Highly Recommended.

Kam W.
Singapore
March 21, 2016
Stay with family
Location, quick check in and reasonable breakfast spread
Customer service at front counter is good but can definitely be improved. Snack not consumed by me was initially being charged during check out, although it was waived off eventually but verification of seperate charges in hotel can be further improved. Overall experience still good but really need to improve further to maintain 5-star rating

Suet T.
Singapore
March 20, 2016
Good service
Good service

Caled C.
Singapore
March 20, 2016
Staycation
Excellent customer service.

Murniyati N.
Singapore
March 20, 2016
Last minute staycation
location
The deluxe room is very dated. We have previously stayed at other room categories... such as Premier, Club Room and Suite. While these categories have been updated nicely, the deluxe room have not been updated at all. Swimming pool was on the small side. Please indicate the deep end of the pool more clearly. The drop from 0.8m to 2m was sudden.