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Excellent 8.2
Based on 5915 reviews

Recent customer comments

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Excellent



based on 5915 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 7.6

7.7 Remus S.
Philippines
December 29, 2015
good food, nice location, but old rooms
location, food, location
it was ok, the staff at the front desk were nice, but the staff at the concierge could be better with their focus and urgency.the front desk had my luggage brought up and said it'll be with me within 10 mins, but it's been 15 mins and no bag yet. when i was about to go down to get it, I see the bell staff at the corridor - with my bag- having a chat and watching a video on another staff's phone. The rooms could be newer with renewed bathroom design - looks old for a 5-star Singapore hotel - and the carpets could be refreshed.

7.7 Chia L.
Singapore
December 29, 2015
Good but noisy
Value, location and cleanliness
Everything was good and cannot complain, except for the sound proofing could be better, as we can heard quite clearly when people are talking outside

9.7 GOH S.
Malaysia
December 28, 2015
Nice room
The service is good, nice room decoration and clean environment.

9 BENG T.
Singapore
December 28, 2015
Staycation with young children
Room is spacious with double super single beds. Toilet was good with 2 basins, separate bathtub & standing shower area. Ambiance was cosy.
We love this hotel during X'mas staycation, location was good with complimentary carpark upon check-out. Atmosphere was good.

8.7 Chin A.
Singapore
December 28, 2015
Xmas Eve Staycation
Nice view, location and friendly staff
It was overall awesome.

10 Takayuki M.
Japan
December 28, 2015
Short stay
good location, view and cleaness
This hotel is quite old but we did not feel this and satisfied during my stay.

10 DAENG Z.
Singapore
December 27, 2015
Good
The food and the bathroom
Very good

6.7 Hean L.
Malaysia
December 27, 2015
great stay!
location, the food &environment

7 HIROTO Y.
Japan
December 27, 2015
Not bad
Best location to go to anywhere by MRT.
I'm Japanese who has staying oversea. Food taste is so so, not so bad,not so good. Hotel facility is little bit old and mold smell in shower room. I took print out service in bussiness center and 2dollers for 1 A4 document. Location is good and nearby MRT station , we can enter hotel lobby directly through marina square 3rd floor. Room View is very good as I requested. I could see marina bay sands and mer-lion.

7.3 Staniel L.
Singapore
December 26, 2015
X'mas eve staycation
location, ambience, breakfast
The stay is pretty good but there are some let downs: 1. I requested for a high floor but was allocated to 6th storey and the loud music from the stage can be heard very clearly. 2. The safe in the room is not functioning. Overall, the room is nice and big. The breakfast is fantastic!!