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Excellent 8.2
Based on 5975 reviews

Recent customer comments

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based on 5975 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Francois M.
January 03, 2016
Hotel design is great, overall performance fine
Great interior, large room
Breakfast is crowded and unpleasant, staff is professional missing the itch of smile which would make them great professionals. Room is ok but so close from Marina Bay, the backside view was a deception.

Yu G.
January 02, 2016
Food, location, and food.
The room needs a renovation. Toilet is old and dirty and lots of small flies.

Brunei Darussalam
January 02, 2016
Convenient place to stay
Cleanliness, sports facilities and good customer service
Everything was very impressive. I enjoyed what the hotels has provided. Just a delay on picking up our luggages from the hotel room during our check out.. We call the operator at 8.20 to pick up the luggage in the hotel room at 8.55.. However they came at 9.10... We call twice to the operators after 8.55 to request for luggage collection since we wanted to leave the hotel at 9.20 and also need to liaise for check out at the reception. I think punctual time is important since we did call early at the operators. But other than that we are satisfied with the services and would consider coming back again.

Wee G.
January 02, 2016
Excellent hotel in prime location
comfortable, clean and posh

Liang W.
December 31, 2015
Nice, Accessible, Great

Robert H.
December 31, 2015
bad experience
Bad No baby cot Cockroach in room Blood stain on bed in next room

Jonathan Y.
December 31, 2015
Great Location and food
Location, food and transport
Overall stay was good, though it was noisy where our room was; the pub music was still at full blast after 1am!

December 31, 2015
location staff and room
Excellent me and family really enjoyed the room and look.

Che B.
December 30, 2015
Value for money
Convenient to shpg Malls, easy access to city & strategically located
Stay was wonderful. But the restaurant need improvements, ie delay in filling up food & choice of breakfast solely on English breakfast with one one or two Chinese dish. Should also look into Asian cuisine like Nasi Lemak etc. Other than that it's rated good.

Mohammad A.
December 30, 2015
1 night staycation
Location, Hotel Staffs,