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Excellent 8.2
Based on 5974 reviews

Recent customer comments

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Excellent



based on 5974 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Pei B.
Singapore
July 22, 2015
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Staff was not friendly at the reception counter, upon at check in suppose to approach a lady but she was slamming her papers on table and we rather que for other counter. Was glad that we was upgraded to a suite room, however the room cleaniness was not there, water stains at the table and was sticky, housekeeping apparently did not check the ammentities as we wanted to use the shaver but there is no shaver only left the cream which was left over by previous guest! Not a great stay this trip! P

Shirley T.
Singapore
July 20, 2015
not that fantastic
location is the only great thing about the hotel actually
it was mediocre. we were upgraded to a deluxe executive, yet, the design of the room was surprisingly disappointing. Room was outdated, called for extra shower foam, did not appear until we requested again the next day. swimming pool was normal. would not come back again.

Thiviya E.
Singapore
July 20, 2015
Great stay
Comfort, bathroom, view
Great stay. Bathrooms were huge.

Kin W.
Hong Kong
July 18, 2015
Good for family
Location location location

Kin W.
Hong Kong
July 17, 2015
Good for family
Location, location, location

Sandra F.
Australia
July 17, 2015
Disappointed
Staff & Breakfast Buffet
Felt the room decor was a bit tired. We were also put right down the end of corridor opposite fire escape. There was a distinct smell of cigar in the bathroom. The plug in the bathroom didn't allow the use of the hairdryer provided. had to use it outside the bathroom and without a mirror. Expect fresh milk in 5 star accommodation. Room service menu very expensive and food was terrible.

ACHMAD I.
Indonesia
July 16, 2015
nice hotel with nice staff
nice, clean, large
it is a nice hotel with good location. price is cheap, not expensive.

ACHMAD I.
Indonesia
July 16, 2015
nice hotel with nice staff
nice, clean, large
it is a nice hotel with good location. price is cheap, not expensive.

Chamroon T.
Thailand
July 16, 2015
Location
Close to Garden by The Bay, Marina Bay, and Helpful staffs
Staff service at check in-out was efficient. Location is excellent. Food is too expensive and too limited variety.

Priscilla Y.
Singapore
July 16, 2015
Great room great ambience
Great room , cleanliness good service
Great stay for my bf bday