Back to hotel info

Excellent 8.2
Based on 6037 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 6037 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6

LIM L.
Malaysia
April 07, 2015
Can't describe
Very unpresent check in experience, someone else luggage was still inside the room when I open my room door. I quickly ask front desk to change different room for me as I feel not comfortable.I booked my room 1 night including breakfast. The next morning as i walk to cafe wanted to have my breakfast. The cafe manager checked my room number several times and repeatly said my breakfast was not included and I didn't pay for breakfast even though I told her repeatly my room including breakfast. It was so embarrassed situation where she asks me clarify myself with front desk. The front desk staff quickly clarify with her and quest booked room with breakfast. Can you imagine, poor staff coordination between potter and front desk, subsequently, breakfast was booked and cafe manager argue with me and says I didn't include my breakfast.fine but she should politely assist me rather than asking me to solve out with front desk which not my mistake and I am quest. Isn't hotel operator should provide good customer services. Very disappointed quest.

Miguel A.
Philippines
April 07, 2015
Reasonably priced.
Perfect Location n
Wonderful, although the floor i stayed in was not fully renovated yet. (7th)

N A.
Malaysia
April 07, 2015
Nice view
view, location, friendly staff
it was a pleasant stay. Awesome view of mbs

hon C.
Hong Kong
April 06, 2015
Great
location Near mrt
3 people

Nathida R.
Thailand
April 06, 2015
Hotel rate is quite high compare with the room I h
Great location, Good Breakfast, Clean room
Hotel rate is quite high for the room I have.

Nathida R.
Thailand
April 06, 2015
Always stay here for business trip
Great Location, Good Breakfast, Clean room
Hotel rate is quite high compare with the room I have.

Tay H.
Singapore
April 06, 2015
Good Value for $$$$
Price, Location, Room Standards
Excellent

Salfariza N.
Singapore
April 06, 2015
Very Pleasant Stay
Location, the friendly staff & service
Me and my husband totally enjoyed our stay last weekend, celebrating our wedding anniversary. We will stay again in future!

Leong L.
Singapore
April 03, 2015
One of the best hotel I have stayed
View, location, service
Superb! Hotel staff were warm and made my family feel welcome. Kudos to all the beautiful guest officers at the check in/out reception. Keep on smiling, great work there.

Dixon L.
Malaysia
April 03, 2015
Nice room, great location
Plush carpeted rooms, clean and comfortable