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Excellent 8.2
Based on 5980 reviews

Recent customer comments

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Excellent



based on 5980 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.0
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Ayumi S.
Japan
February 16, 2015
convenient to mrt station
room, cleanliness, bathtab

Zahra B.
Singapore
February 16, 2015
Neat, spacious and cosy room.
View, balcony and restaurant.
This hotel provides has excellent service and the premiere room is spacious.

FRANCES H.
Philippines
February 16, 2015
Luxury hotel with Good Location
good location, best service, comfy room
We were upgraded to the Executive Deluxe Room and I have to say that the receptionist' (Donna) service was amazing. Our room was quite small vs what was expected but it has a nice view of the Esplanade. While it's a 5-star hotel, there was no additional guest service rendered such as turn-down service, welcome snacks or evening snacks or complimentary newspaper. The fitness center was small and a bit old but with a good mix of machines. The only thing I didn't like was the breakfast buffet at Aquamarine. The mix was quite off and the food quality wasn't impressive at all. Needless to say, this was the only thing that I was disappointed about during our stay.

FONG W.
Malaysia
February 16, 2015
Valentine's staycation
Location, cleanliness, room with comfortable bed and space
A very comfortable stay to spend Valentine's day with my gf. Great view out of the room balcony. Can see the merlion. Great location to access to Marina square or Suntec City. Definitely worth the money compare to other hotels in this city centre area!

Boon K.
Singapore
February 16, 2015
Good hotel
ambience, food and cleanliness
It was great

yanneh D.
Singapore
February 16, 2015
Great experience
the room service was effecient and they were very helpful and super polite and friendly.
it was great but could be better if we could get highest floor to be able to see the view facing MBS & esplande

Luang X.
China
February 15, 2015
Nice hotel
Good location, building design, nice staff

Ahmad R.
Malaysia
February 12, 2015
A Good Stay
Good Halal Food
Staying at the club floor for 2 nights. Bfast is awesome. Room is excellence.

Jann A.
Singapore
February 11, 2015
Generally okay
Condition of the room, Comfortable bed, Service staff
The suite was fine. Glad that there was a balcony attached. Condition of the room was great. Bed was really comfortable to sleep on. However the television is smaller than other 5 stars hotel. There were no USB port for guest to charge their phone in the room. We have to go down to level 4 to borrow their charging station. Food portion for in-room dining is too little (We ordered calamari). Check-in time took a bit longer than expected.

KARTO T.
Indonesia
February 11, 2015
Nearby Marina Square which connect to City Hall
Big Room, Nice Breakfast and nearby City Hall
Nice location.