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Excellent 8.2
Based on 6042 reviews

Recent customer comments

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Excellent



based on 6042 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Patrick H.
Germany
February 17, 2015
Good location, nice pool, rooms average
Pool, Food, Location
We had a nice 1 night stay here, the pool is great to unwind. The various restaurants are very good, especially the buffet at Aquamarine. Overall given that rooms are not super modern, we thought that 280 sgd per night, was a bit overpriced. Pool food is also very expensive, despite being just snacks, it can quickly go triple figures, if you have 2-3 simple plates to share.

Chang A.
Singapore
February 17, 2015
Best Anniversary Stay
1) Staffs friendliness and willingness to adhere to our requests. 2) great location. 3) knowing that its our anniversary, they did everything to ensure our stay was pleasant.

King Y.
Malaysia
February 16, 2015
Comfy & location
Comfy and good location
The room is spacious and we got free upgrade from deluxe to premier room. Bed are really comfortable and the view is good. Breakfast is so so but the yogurt icecream was good.

Ayumi S.
Japan
February 16, 2015
convenient to mrt station
room, cleanliness, bathtab

Zahra B.
Singapore
February 16, 2015
Neat, spacious and cosy room.
View, balcony and restaurant.
This hotel provides has excellent service and the premiere room is spacious.

FRANCES H.
Philippines
February 16, 2015
Luxury hotel with Good Location
good location, best service, comfy room
We were upgraded to the Executive Deluxe Room and I have to say that the receptionist' (Donna) service was amazing. Our room was quite small vs what was expected but it has a nice view of the Esplanade. While it's a 5-star hotel, there was no additional guest service rendered such as turn-down service, welcome snacks or evening snacks or complimentary newspaper. The fitness center was small and a bit old but with a good mix of machines. The only thing I didn't like was the breakfast buffet at Aquamarine. The mix was quite off and the food quality wasn't impressive at all. Needless to say, this was the only thing that I was disappointed about during our stay.

FONG W.
Malaysia
February 16, 2015
Valentine's staycation
Location, cleanliness, room with comfortable bed and space
A very comfortable stay to spend Valentine's day with my gf. Great view out of the room balcony. Can see the merlion. Great location to access to Marina square or Suntec City. Definitely worth the money compare to other hotels in this city centre area!

Boon K.
Singapore
February 16, 2015
Good hotel
ambience, food and cleanliness
It was great

yanneh D.
Singapore
February 16, 2015
Great experience
the room service was effecient and they were very helpful and super polite and friendly.
it was great but could be better if we could get highest floor to be able to see the view facing MBS & esplande

Luang X.
China
February 15, 2015
Nice hotel
Good location, building design, nice staff