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Excellent 8.2
Based on 5919 reviews

Recent customer comments

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Excellent



based on 5919 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

Ernawati G.
Indonesia
December 28, 2014
fantastic hotel
big room, nice bath room and fast internet
It was great, however both sinks were clogged.

Hon H.
Malaysia
December 28, 2014
Not up to a 5 star hotel standard
Location
I was promised an upgrade to executive king deluxe but never happened. Breakfast was mediocre. Shower cubicle too small

Su Y.
Singapore
December 28, 2014
Better Service at Atrium Lounge
Location, nice hotel room and promotion deals
Overall stay at the hotel was good. However, when having my meal at the Atrium Lounge, the service staff was not pro-active in service. I have to personally go over to approach them to get my food and drink menu. When taking order, the staff look restless. Perhaps more can be improve on the service standard for the staff. Upon my check-in at the reception counter, the staff did not give me the dining voucher of $20. It was upon my enquiry later that i realised i was supposed to receive the voucher upon check-in. Again better service can be improve here.

Wee G.
Singapore
December 27, 2014
Excellent hotel with 5 star facilities
great location, clean and cosy
I didn't get to stay in the premier room to view the fireworks as I was not informed about the special package price before check in.

Suadi E.
Singapore
December 27, 2014
Good location
Locations. Big. Lobby lounge
OK

Thomas W.
Singapore
December 27, 2014
Nil
Nil
Nil

Bee L.
Singapore
December 27, 2014
Hustle & Bustle
Comfort, Convenience, Cleanliness
Shopping, sight-seeing, dining - what u need is what u get .. It's all within walking distance!

christopher L.
Indonesia
December 27, 2014
nice hotel
location, price, service
Nice

Win T.
Singapore
December 26, 2014
staycation
Great room, service n a nice spread for breakfast..
Fantastic...

Kristal C.
Singapore
December 26, 2014
Awesome stay!
Location, Cleanliness, Room Size