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Excellent 8.2
Based on 6043 reviews

Recent customer comments

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Excellent



based on 6043 reviews
  • Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for money 7.7
  • Food/Dining 7.6

Johnson N. from Singapore
Couples
Stayed one night in December 2014
staff training at counter
can improve by servicing with a smile
Average,
Reviewed December 29, 2014

Bernie L. from Singapore
Families with young children
Stayed one night in December 2014
A 5-star staycation experience
Excellent service, perfect room cleaniness and convenient location
A 5-star staycation experience! value for $ definitely!
Reviewed December 29, 2014

Michelle C. from Singapore
Couples
Stayed one night in December 2014
Christmas getaway..
Location, festive packages and convenience..
Stayed for Christmas Eve and it was ok..abit noisy due to the countdown held at the lobby..upon check out, it would be great to have more check out counters open..long waiting time to check out..
Reviewed December 29, 2014

Helen M. from Indonesia
Couples
Stayed one night in December 2014
Comfortable Hotel
Comfortable
Overall it was a very nice stay. The hotel was very comfortable with large room and nice bathroom and balcony.Choose the hotel if you want to enjoy the hotel most other than only for sleep. The hotel was surrounded by integrated shopping mall.
Reviewed December 29, 2014

ONG R. from Malaysia
Couples
Stayed 2 nights in December 2014
air pollution for the room is no good
location, staff and food
Everything is okay, just the air pollution for the no okay.
Reviewed December 29, 2014

RAMPRAKASH K. from India
Families with older children
Stayed 2 nights in December 2014
Good hotel. But not value for money.
Good location
Reviewed December 29, 2014

Xi L. from China
Couples
Stayed one night in June 2011
old hotel
the hotel is very old
Reviewed December 29, 2014

CHEUNG Y. from Hong Kong
Families with young children
Stayed one night in December 2014
Good location
Close to MRT station. Big shopping mall connected to the hotel. Friendly staffs
Spacious rooms. big shopping mall connected to hotel. Less than 1 minute walk to the MRT station. But music from the lounge was very noisy, even we were in the room.
Reviewed December 28, 2014

Chan L. from Malaysia
Families with young children
Stayed 2 nights in December 2014
Staff can be more friendly and helpful
Nothing to highlight
It is a 5-star hotel but we feel treated like a 3-star environment. Concierge, lobby staff are not up to expectations. A plus for linkage to mall for convenience but overall needs improvement
Reviewed December 28, 2014

Ernawati G. from Indonesia
Couples
Stayed 2 nights in December 2014
fantastic hotel
big room, nice bath room and fast internet
It was great, however both sinks were clogged.
Reviewed December 28, 2014