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Excellent 8.2
Based on 5983 reviews

Recent customer comments

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Excellent



based on 5983 reviews
  • Hotel Condition/Cleanliness 8.4
  • Facilities 8.1
  • Location 8.8
  • Room Comfort/Standard 8.3
  • Service 8.2
  • Value for Money 7.7
  • Food/Dining 7.6

loo L.
Malaysia
November 20, 2014
good hotel with even better service
room clenaliness, good staff and a surprise brthday cake for my wife
It was fantastic. it was my wife's birthday when we checked in using her passport. 2 hrs later a staff delivered a birthday cake with compliments from hotel and a birthday message too!. It really made her day!

SHEU W.
Singapore
November 20, 2014
Good Location. let down with poor counter service
Room, location, food
Everything was good except during check in and check out, the counter staff was at both times not sure abt the valet parking system.

TUNG T.
Malaysia
November 19, 2014
all the things in this hotel is suitable for us.
the staff at this hotel is very nice and very friendly...servicing of room is also good,very clean and feel comfortable ..it is also near to the destination that I would like to go..the price also ok.
It is very nice for me and my family.

Ma B.
Philippines
November 19, 2014
No Need
Seafood dinner buffet at the Aquamarine. Gracious/helpful reception staff. Prompt service from room service
Excellent

tiron S.
Thailand
November 19, 2014
nice location
location, staff ,food
so so

Ying T.
Singapore
November 18, 2014
Location, room and service
Good location, comfortable room, good service

Muhammad F.
Indonesia
November 18, 2014
Good 5 Star Hotel
Location, Staff performance, view
At first we ask for a twin bed room, unfortunately the room condition is not so good, so we immediately ask for a new room, now with only king size bed, the staff was responsive enough although the occupancy of the hotel is at its peak, we get the new room in no time.

Salim N.
Singapore
November 17, 2014
My stay is excellent
The location,..the breakfast..and the room is spaces
It was weekend stay,I enjoy it so much and the staff allowed me to extend my stay till 2pm

PIMMAS S.
Thailand
November 17, 2014
food buffet in the morning need to be improved.
door man and bell boy is very helpful and friendly. bed mattress is good. room is clean.
Not too bad and not too good. Majority of the staff were very helpful but some were unpolite.

KIN C.
Malaysia
November 16, 2014
cleanliness
location, convenience, near to airport
Generally good but lots of insects though I bought pesticide and spray, the insects still a lot in bathroom