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Marina Sentosa Hotel

Jl. Batam, Nagoya, Batam Island, Indonesia

Recent customer reviews

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Good

6.3

based on
136 reviews

120 reviews in English

Value for Money
7.0
Location
6.4
Staff Performance
6.6
Hotel Condition/Cleanliness
5.7
Room Comfort/Standard
6.5
Food/Dining
5.4
All reviews (136)
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Alinah A. Couples Singapore, December 3, 2015
Awesome

Nice, Spacious, clean
10
Awesome
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Irwan I. Couples Singapore, November 1, 2015
Everything is good

Good
7.3
Good
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Ravi S. Solo travelers Singapore, October 10, 2015
Stay in Marina Sentosa Hotel

1) Swimming Pool 2) Town area locality 3) ok service only
5.7
Firstly, I booked the room thru Agoda and stated that, i would like to stay in the room facing the swimming pool as one of the condition. However, the hotel staff did not fulfilled this, stating that since i went thru Agoda, i will be given a room that's not so conducive. Ended up with a room for 2 days looking at a white painted wall when i tie up the curtains by the sides. i was very disappointed. i've stayed there before and know it can make a different and was willing to pay the difference or top up to have such a room. they were not helpful and unwilling to compromise. If there's a difference even in pricing, why did AGODA not highlight this and tell customer of the variation. Secondly, they (hotel staff) could have been accommodative in the room request. Does Agoda know there's a difference in the room, if i may ask? They have told me, next time call them direct, not to go thru Agoda. Sorry to say, it was a very disappointing experience and made my trip uncomfortable. The professionalism and ethics was not there and missing. I may not consider Agoda next time or even recommend to friends. Sorry!
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Lim K. Families with young children Malaysia, September 26, 2015
Lim

pools
3.3
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Surinderpal S. Groups Singapore, August 24, 2015
good

food staff swimming pool
8.3
Good
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Judith S. Families with older children Philippines, August 9, 2015
For Non-Fuzzy Traveler

Location is convenient
6.3
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Caleb C. Solo travelers Singapore, July 29, 2015
Budget getaway

Pool, 24 hr cafe, lounge
5.7
The hotel is near nagoya hills shopping mall so basically quite accessible to everywhere with short car rides. If you are in for a getaway, the facilities with pool is indeed a budget option.
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Zhang G. Groups Singapore, July 20, 2015
It needs a proper management

I love the staff and the location.
6.3
A liltle bit disappointed on cleanliness. Will be needing a big renovation.
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Jovi S. Couples Singapore, June 11, 2015
Free and easy

potrial, carpark, guards
6.3
So so
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Ishak M. Solo travelers Singapore, May 15, 2015
it is not near to Nagoya Hill SC. budget berakfast

gd thing abt e hotel got swimming pool n bathup
4
No transport to Nagoya Hill SC the whole night I was in my room. Feeling frustrated.
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Marina Sentosa Hotel Batam IslandMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Swimming PoolMarina Sentosa Hotel Batam Island - RestaurantMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - BathroomMarina Sentosa Hotel Batam Island - ExteriorMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Guest RoomMarina Sentosa Hotel Batam Island - Swimming PoolMarina Sentosa Hotel Batam Island - InteriorMarina Sentosa Hotel Batam Island - Exterior


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