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Marriott Petra Hotel

Queen Rania Al Abdallah Street, Petra City Center, Petra, Jordan (Show on map)

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Area: Petra City Center Number of Rooms: 100

Recent customer reviews

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Very Good

7.9

from 10 reviews

Value for Money
7.2
Location
8.0
Staff Performance
7.8
Hotel Condition/Cleanliness
8.4
Room Comfort/Standard
8.4
Food/Dining
7.6
All reviews (10)
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Narin R. Couples Canada, April 6, 2015
Terrible Service

Clean and Comfortable beds
3.7
We had a terrible time at the Marriott Petra. Here's why: 1. When we booked the room, we were guaranteed a room with a view of Petr. In addition, we requested a room on a higher floor with a king bed. When we reached they tried putting us on the 3rd floor with 2 twins. After we spent all that money, why would they not meet our requests from the start? After complaining they finally moved us to the 8th floor with a king but no view. We accepted it as we were tired of explaining again and again - especially with employees who spoke very little English. 2. When we ordered room service, they forgot to put cheese on our hamburgers. When we called to remind them, they brought us 2 slices of packaged, processed Kraft cheese on the side. For a 5 star resort we expected better quality and service. 3. Finally when requesting a sweet wine the waiter did not know which to recommend and informed us it was the job of the client to know. How could we - visitors to Jordan- know about their wines?! Honestly for the price we paid we could have stayed at far better hotels with quality and service that reflects the price. Terrible experience.
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Daniel M. Couples United States of America, February 16, 2015
Good Choice

Clean, friendly, good location
9.3
If your coming in from Aquaba then phone ahead and ask them to give you a rate for a taxi. They may quote you a higher rate so you may want to try and negotiate.
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Vesna D. Families with older children Canada, July 6, 2014
Everything great , location, service, food...

Location, food, service
10
Great!great great great great great great great great
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Deirdre D. Couples Australia, June 10, 2013
Good for price

Rooms nice, manager helpful, view Of Petra valley.
7.3
Receptionist area didnt seem 5 star standard, in fact very dowdy.
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Robin M. Groups United Kingdom, January 25, 2011
Beautiful views, friendly staff.

Very friendly staff especially in the bar. Beautiful view high above Petra.
5.7
Italian restaurant was good and reasonably priced.
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Bruce O. Couples United States of America, September 9, 2010
Petra with a view

The location of the hotel was to our liking being away from the main town by a short distance with a view of the Petra Valley area perched above the main town
8
Our first visit to Jordan and Petra, we picked a hotel chain easily recognized with a quality standard expected. Our choice was not disappointing and the staff were very accommodating allowing us to check in early with a room overlooking the whole of the Petra valley above the town. Our half board was very good along with our overall experience.
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Nabiha T. Couples Brazil, July 24, 2010
Marriott Hotel, Petra / Wadi Musa
8.7
This customer has only rated this hotel and has not submitted any comments.
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Vincent M. Couples France, July 8, 2010
Marriott Hotel

accueil
7.3
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Tetsuya K. Couples Japan, July 20, 2010
Marriott Hotel
9
This customer has only rated this hotel and has not submitted any comments.
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Hyoukkee K. Groups South Korea, February 16, 2015
페트라를 감상하기 좋은 위치, 직원의 친절함, 편안한 객실 모두 만족한 호텔

좋은 위치, 친절한 직원, 조용한 객실
10
손님이 많지 않아서 그런지 객실도 업그레드 해줘서 좋았고, 객실도 깨끗하고 아침 식사도 아주 좋았다. 페트라를 객실에서 보는 것도 좋았고, 모든 것이 만족한 호텔
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