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Marriott’s Autograph Collection, The Stones Hotel, Bali

Jl. Raya Pantai, Banjar Legian Kelod, Kuta / Tuban, Bali, Indonesia 80361 (Show on map)

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Area: Kuta / Tuban Number of Rooms: 308
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
478 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.0
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.9
Food/Dining
8.6
All reviews (478)
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Robert W. Groups Australia, November 6, 2014
Excellent

Great pool, location & staff super friendly
10
Che C. Couples Hong Kong, November 3, 2014
Good environment

Big swimming pool, good service and good breakfast
7.3
Relaxing, just stayed in hotel for swimming, staff brought some fruit when sunbathing, quite nice!
Albert S. Couples Indonesia, October 26, 2014
Nice place for a couple getaway

nice room, friendly staff, convenience
8
Andrew S. Couples United Kingdom, October 25, 2014
Blown away, excellent

Cleanliness - Staff - Roms
9.3
Very relaxing, treated very well by every member of staff. Well Done
Tsai C. Couples Taiwan, October 24, 2014
Great staff

Breakfast is amazing
9.3
Kerri H. Couples Australia, October 15, 2014
Disappointed

Pool, Location, Design of Hotel
6.3
Was given a warm welcome by staff upon arrival. Then was very disappointed with our stay, which we left after 5 days. Our fridge would not work, the air con did not work properly. Water in shower was always warm. Then we were sitting in a Cabana which we only intended to stay for 10 mins but was told by an arrogant staff member that we had to pay to sit there..this was the deciding factor of leaving as some of the staff are very rude. Some other people staying there were also rude. We were so looking forward to a wonderful holiday at The Stones Hotel. The hotel management need to do evaluations of their staff as people who pay this kind of money for this hotel should be happy, not disappointed and have to cut their stay short. Our fridge and air con still did not work. Would not stay again
Hou C. Families with young children Singapore, October 14, 2014
Excellent service & bf!

Breakfast, service staff and room cleanliness
9.3
Breakfast was awesome! Great variety with fresh juices n ice cream too! Very attentive staff esp Ms snoopy from e kids club! My boy kept returning to her after every bf morning! Nothing outside except beach n 10mins walk to kuta beach mall n 15mins to hard rock. Tough for families with young children but e hotel facilities n service made up for it! Pay extra for e pool view room, it has a bath tub on e balcony n my boy loved it! Also e tight security at entry made us felt safe. It's worth e $$ u pay for! If hotel offer shuttle service around it would be perfect!
Lee J. Couples Malaysia, October 6, 2014
a very nice experience stay

have a very nice experience in this hotel. love their staff service much!
9.7
Jennifer Z. Couples Switzerland, October 5, 2014
location not that great

staff friendliness
6
location is very inconvenient, taxis take at least 45 minutes to get anywhere. near beach which is great fro surfing, but hotel is basic and nothing special. my fiancée caught food poisoning from the breakfast buffet. cheap and OK but not wow. Kuta is very dirty and feels a bit weird with all the metal detectors.
Farzana F. Families with young children United States of America, October 4, 2014
Bali Family Vacation

Cleanliness, big comfortable room and wide variety of breakfast buffet
10
We loved our stay at The Stones Hotel. The staff was very courteous and always very helpful. Our first room was a little small and they moved us to a bigger room and even gave us an extra bed without extra charge! The kids loved the pool and the beach was across the street. The hotel had good security measures which made us feel safe. We would definitely recommend it to our friends.

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Customer Reviews - Marriott’s Autograph Collection, The Stones Hotel, Bali, Bali

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