My favorite hotels
Last viewed
Customers like this hotel for:
    Nearest transport:
  • Narita Airport Station (2.0 Km / 24 min walk)
    Area recommended for:
  • shopping
  • business
  • sightseeing
    Distance to airport:
  • Narita International Airport (1.1 Km / 14 min walk)
  • Haneda International Airport (60.5 Km)
    Customer comments:
  • "Close to airport", "comfortable", "Good service"

Note: Distances are measured as a straight line.

Marroad International Hotel Narita

763-1 Komaino, Narita-City, Chiba Pref., Narita International Airport, Tokyo, Japan 286-0121 (Show on map)

Book now!

You can see all your saved hotels in the 'My favorite hotels' list.

"Location and services to the..."

Janne, Australia November 23, 2015

Features of Marroad International Hotel Narita

Hotel Facilities

  • 24-hour front desk
  • 24-hour security
  • airport transfer
  • bar
  • chapel
  • coffee shop
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • fax machine
  • laundromat
  • laundry service
  • luggage storage
  • meeting facilities
  • photocopying
  • printer
  • restaurant
  • safety deposit boxes
  • shrine
  • shuttle service
  • smoking area
  • vending machine
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • sauna
  • spa


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Japanese

Book now!

Sale ends soon!
Hotel Description
Conveniently located next to Narita International Airport, this is the largest hotel in the city....see more Conveniently located next to Narita International Airport, this is the largest hotel in the city. The modern rooms are spacious and offer pleasing views of the surrounding vista. There are rooms and services available for the business traveler. The dining options are equally comprehensive with a choice of Japanese and international cuisine in attractive settings. An impressive choice of recreational activities include tennis courts, a sauna, and an indoor swimming pool situated in a Romanesque setting. Good service, friendly staff, and a convenient location combine to make this hotel a good choice. Marroad International Hotel Narita can be easily booked with our secure online booking form. Simply enter your dates and click to proceed.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (221)

Business travelers (44)

Couples (42)

Solo travelers (87)

Families with young children (17)

Families with older children (15)

Groups (16)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (221)
Sort by:
Janne D. Families with older children
Australia, November 25, 2015
Good location

Location and services to the airport
Truly over-rated with outdated rooms that resembled a by gone era for Japan. Reception staff were rude and unhelpful but had good English. There was an error with the booking which was either a mistake, or a problem with the third party booking agent, however staff were either unwilling or unable to help us find an appropriate room. The man we dealt with was particularly rude although this could have been due to communication difficulties. However, on the next day the staff were much more helpful so our customer experience may have been an anomaly. The intermittent wifi was pesky but services to and from the airport were excellent and convenient.
TIENA L. Groups
Indonesia, November 12, 2015

By internet
Ernest G. Solo travelers
United Kingdom, November 02, 2015
Poor service & quality, lacking in interest

View of runway, free car parking, darkened out rooms
It was poor from Checking In till departure. The Check In staff were cold & not really interested in each individual. Lighting was strange as the only place to control the lights were by the bedside so power was being wasted. As a businessman, I would expect a highly rated hotel to have basic facilities such as an iron available to prepare for the next day's meetings but was advised that there were no irons. Absolutely NO irons, I was repeatedly told. Eventually after much discussion taking 10 minutes, an iron was produced from the Crew Room & I was advised this was a special case only for the day. Why couldn't the hotel be straightforward ?! I asked for the reasons why irons weren't available & was advised that they are fire risks. The hotel has about 5 floors of bedrooms for smokers...surely these smoking rooms are bigger fire risks than an iron ? I don't plan to return to this hotel & will look for more understanding places around Narita.
MATILDE I. Couples
Philippines, November 05, 2015
Never to this hotel anymore
Won't come back at the hotel anymore. Staff never bothered to help us carry our luggage. Front desk staff cannot understand english
Brandy M. Couples
United States of America, November 06, 2015
Perfect stay after long flight

Best things were the location, the free shuttle, and the convenience store in the lobby.
We just stayed here for one night after our long flight to Japan from the states. I loved the free shuttle, very convenient. The room was a little small, but it was perfectly comfortable. Unfortunately we arrived too late to experience the skybar, but the views were really pretty. Since we were hungry, we were able to just go down to the lobby and pick up some food in their little convenience store. Great value for the money, we had a pleasant stay, the staff was very nice, perfect!
Amporn C. Families with young children
Thailand, October 24, 2015
just one night to take a rest

convenience, comfortable and cleanliness
Tom T. Families with young children
United States of America, October 17, 2015
Clean,reasonable price and very close to airport

Clean, reasonable price and very close to airport
Good and pleasant
JIA C. Solo travelers
Taiwan, September 23, 2015
Wilson V. Couples
Canada, September 22, 2015
Certainly Not 4 Star

Location - closer to the airport; Airport shuttle
I was not very happy with the stay. Here are the reasons: 1. The bathroom was unclean and gave out a very bad smell. I could enter the bathroom only after emptying about half the air fresher in the closet! 2. The wall paper had stains and carpet seemed not having seen a vacuum cleaner in several days. The dirt behind and around the chair was depressing. 3. Front desk staff seemed totally untrained and took needlessly long time to get me the keys. 4. Being a captive audience, the Hotel should have strived to give a better deal to business travelers - the food was passé and not what a 4 star hotel should be offering - both the dinner and breakfast. 5. The display in front of Galaxy Bar was not open even at 8:30 pm, despite announcing 'Happy Hour' at 7:00 pm!
Brent M. Solo travelers
United States of America, October 05, 2015
short overnight stay before flight the next mornin

close to the airport, food was available in the hotel because nothing close by and free airport shuttle
Satisfied our needs for the night. Japanese holiday so we had to end up overpaying for the room, but the alternative was to sleep at the airport.

Book now!

Sale ends soon!