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Maumu Hotel & Lounge

Jln Walikota Mustajab 29-31, Surabaya Center, Surabaya, Indonesia 60272 (Show on map)

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Maumu Hotel & Lounge Surabaya - Interior Maumu Hotel & Lounge Surabaya - Coffee Shop/Cafe
Area: Surabaya Center Number of Rooms: 52
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
334 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.2
All reviews (334)
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Ali S. Families with young children Pakistan, April 17, 2014
Location

Location
7.7
Nice hotel. Ac was not working but they promptly changed the room on complaint. Breakfast was lousy no egg and limited menu. Staff was helpful and courteous. we only stayed here as we we had an overnight stop at surabaya for onward travel to banyuwangi...so served our purpose. PS there is a nice eating place just outside the hotel. good food there
Anton S. Couples Indonesia, March 31, 2014
budget hotel

budget hotel, good oom but problem ac
5.3
Air conditioner not cool, we were move room until get room which ac on
Ashley A. Couples Malaysia, March 4, 2014
Comfortable and Great Value for Money

Comfort, Clean, Friendly Staff
8.3
The hotel is very clean and enterprising. The specialty of these hotel they have very friendly and courteous staffs. Indeed all of them are very helpful throughout our stay. Another plus point of this hotel was they have their own bar lounge on the top where it is very calming and nice to see the view of Surabaya city at night with the soothing music and a glass of wine. You can also find lots of local delicacies once you exit the entrance of the hotel. The street and restaurant food along the hotel seems to be tasty and delicious especially the Ayam Bakar Wong Solo. Besides that, this hotel is strategically located whereby just a stroll away you can get to the Grand City Mall it is branded shopping place, you also can find nice cafe and cinema to get rid of your stress day. It takes 10 min walk to Grand City and about 20 min to Tunjungan Plaza the shoppers paradise. I would highly recommend this hotel to anyone who comes with family, couples or even friends. Great Value of Money...
Stanley P. Solo travelers Malaysia, January 20, 2014
Nice hassle free vacation

Location, Price, Location
7
Only problem was it had a strong stench emitting from the bathroom, however it does not happen all the time.
Jeremy B. Business travelers United States of America, January 15, 2014
Clean, comfortable budget hotel

1) Great value
8
Prasetyo A. Business travelers Indonesia, November 28, 2013
nothing special, just like other budget hotel

fast checkin and check out, centrally located, closed to many restaurant
6.7
overall was ok, nothing special about this hotel, except the location, fast check in and check out, surround by many restaurant, thats all
John R. Couples Australia, November 28, 2013
PLeasant and very affordable

Price, Amenities
9
Very good overall. Efficient staff and a good restaurant. Close to a pleasant Mall and the centre of Surabaya.
Carlos F. Business travelers Spain, November 10, 2013
No clear description of the rooms

Nice dine on its roof top restaurant. Nice location. Nice food
6
Besides having good things, this hotel disappointed since the very first moment. There is no ground floor lobby, and where the car drops you is a dark and unhealthy kind of tunnel and extremely heated by dozens of air conditioning outdoor units, not really nice entrance. After that I was supposed to be given a room WITHOUT WINDOW which in my opinion for a hotel of that price is absolutely crazy. If I wanted to upgrade to a room with window, I should pay more, which made nonsense and was leading the price to a level that of course doesn't deserve. I felt scammed as they don't say in any place that you are renting a windowless room (for me. A The WHO it seems to be important maybe for them is an extra). As I felt scammed, I couldn't cancel my reservation even when I was completely unsatisfied with what I was watching. After long time negotiations, I was given a room with window for free which made things better but I would have preferred to cancel and look for other place. After this incident, the rest of things were average, food was good and the roof top restaurant is really nice in the night time but extremely uncomfortable frying hot for the breakfast... I won't be back there...
Rizki P. Business travelers Indonesia, November 8, 2013
NIce Hotel with a Nice Budget

Budget, Simple, Quite
6
I was stayed at Maumu for a bussiness trip with my friend. We stayed for 2 nights in there. Its a valuable hotel with a budget price. a nice room but pretty unclean, because i met a millipede on the floor. The bathroom wasnt clean at all. But with a cheap fee, what else we could ask? :)
Charles H. Solo travelers Netherlands, November 4, 2013
good place to be...

clean, staff, location...
8
i had a good time, check-in was bit problematic but after all okay..i will return to this hotel...

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