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Maumu Hotel & Lounge

Jln Walikota Mustajab 29-31, Surabaya Center, Surabaya, Indonesia 60272 (Show on map)

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Hotel Area: Surabaya Center Number of Rooms: 52
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
300 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.2
Food/Dining
6.2
All reviews (300)
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Lee B. Couples Malaysia, May 1, 2013
hotel with great service

Room is big, staff are friedly, near to shopping mall
6.7
I have booked a junior suite where it was equipped with a big window. Room is quite warm as the air-conditioned is not cold enough. Breakfast with limited choices but the restaurant environment is great where it is located on the top of the hotel and you can have a nice view of the city. Staff are friendly and helpful. Hotel is near to Grand city Mall with walking distance. Don't forget to try satey klopo just next to the hotel. Overall, I am happy with my 4 nights stay in this hotel.
Hwee L. Couples Malaysia, April 23, 2013
some disappointment

very comfy bed, clean room and nice bar
7
we stayed for . the internet was not working, not even for one second since we arrived. the staff kept telling us that it was fixed but they never did. other guests were complaining too. finally we got a very lamed excuse from the reception "we lost the key for server room. therefore we are unable to fix the problem". that was so funny. we were given a brochure says discount of all food and beverages" at hotel restaurant. we visited the restaurant and had something. when the bill came, the restaurant refused to provide and said to us that the brochure was a mistake discount only applicable to selected items only!!
Chih H. Couples Taiwan, April 23, 2013
comfortable and clean

restaurant included, great food, and karioke
10
Hartantyo P. Business travelers Indonesia, April 20, 2013
Good location but worst breakfast

Location, room, price
8.7
Chew W. Groups Malaysia, April 4, 2013
comfortable and affordable hotel

nice lounge, clean room, fast wifi service
7.7
Ints T. Solo travelers Latvia, March 24, 2013
Disaster. No window water dumped in sink

It is very hard to find good things.
3.3
Really disaster. Room with no window. Water is not flowing away from sink and shower. Staff cannot tell anything about surroundings and how to find something. Definetely not recomend
Ahmad Z. Groups Malaysia, March 17, 2013
Made a Mistake Staying here

The wifi internet is free
4
The reception seemed to be confused about our booking made through Agoda. It was noisy at night due to the noise coming from the karioke floor. The staff at the breakfast room was unfriendly. Breakfast was very basic, only fried rice and bread. The rooms had no window but its clean.
Wahyu I. Couples Indonesia, March 10, 2013
Good Hotel for business traveller

Nice room, clean, simplicity
7.3
Pauziah A. Couples Malaysia, March 4, 2013
Lovely hotel and warm service with a smile

Comfortable hotel
7.7
A warm and beautiful hotel decoration,comfortable room and hotel in central location of city Surabaya.
Bob K. Business travelers Indonesia, February 15, 2013
nice and quick service hotel

clean
7
nice service and quick service for front desk. location is good because a lot of food surrounding and easy to find for my colleague when look for the hotel address.

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