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Maumu Hotel & Lounge

Jln Walikota Mustajab 29-31, Surabaya Center, Surabaya, Indonesia 60272 (Show on map)

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Maumu Hotel & Lounge Surabaya - Interior Maumu Hotel & Lounge Surabaya - Coffee Shop/Cafe
Area: Surabaya Center Number of Rooms: 52
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
341 reviews

Value for Money
7.4
Location
7.8
Staff Performance
7.4
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.2
All reviews (341)
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Mei L. Families with young children Indonesia, May 28, 2013
No window but comfortable nonetheless!

comfortable room, centrally located, great lounge
8.3
I had a comfortable and enjoyable stay at Maumu Hotel & Lounge. The entrance was a bit unusual because it was simply a parking lot where there's a lift taking you to different parts of the building (hotel entrance, lounge or family karaoke place). It cost us around Rp100.000 for a taxi ride from the airport and the taxi driver recognized straightaway when we mentioned the hotel. The lounge has varied menu (this was also the place where they served the buffet breakfast). However the room I was in had no window (which I didn't have any problem with) because we could always had a nice drink in the lounge with an excellent city view. The only downside was the room wall was thin, we could heard noises from the hall.
Andrew P. Groups United Kingdom, May 19, 2013
Nice Hotel, Great rooftop bar

Rooftop bar, size of rooms and food good price
8
We arrived early but told the rooms we booked were unavailabe, however we were upgraded to the next level room free of charge so were more than happy with the service. The rooms were modern and in good condition, the room service was very reasonably priced and good selection. For a mid star rated hotel it was good value for money and a short taxi ride away from the central malls, the only downside was spending a while trying to find the hotel but having said that it was not that long, i am sure most taxis know the way
Efinddi H. Solo travelers Brunei Darussalam, May 18, 2013
Great hotel

Value for money
6.3
The hotel is nice however i can still hear the staff we talking outdidecthe corridor and making noise!
Vincent D. Business travelers Indonesia, May 16, 2013
good hotel

centrally located, friendly staff, clean room
6
Sidah S. Business travelers Singapore, May 10, 2013
nice comfortable and good location

close to many nice restaurants and shopping centre
7.3
Lee B. Couples Malaysia, May 1, 2013
hotel with great service

Room is big, staff are friedly, near to shopping mall
6.7
I have booked a junior suite where it was equipped with a big window. Room is quite warm as the air-conditioned is not cold enough. Breakfast with limited choices but the restaurant environment is great where it is located on the top of the hotel and you can have a nice view of the city. Staff are friendly and helpful. Hotel is near to Grand city Mall with walking distance. Don't forget to try satey klopo just next to the hotel. Overall, I am happy with my 4 nights stay in this hotel.
Chih H. Couples Taiwan, April 23, 2013
comfortable and clean

restaurant included, great food, and karioke
10
Hwee L. Couples Malaysia, April 23, 2013
some disappointment

very comfy bed, clean room and nice bar
7
we stayed for . the internet was not working, not even for one second since we arrived. the staff kept telling us that it was fixed but they never did. other guests were complaining too. finally we got a very lamed excuse from the reception "we lost the key for server room. therefore we are unable to fix the problem". that was so funny. we were given a brochure says discount of all food and beverages" at hotel restaurant. we visited the restaurant and had something. when the bill came, the restaurant refused to provide and said to us that the brochure was a mistake discount only applicable to selected items only!!
Hartantyo P. Business travelers Indonesia, April 20, 2013
Good location but worst breakfast

Location, room, price
8.7
Chew W. Groups Malaysia, April 4, 2013
comfortable and affordable hotel

nice lounge, clean room, fast wifi service
7.7

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