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Recent customer comments

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All reviews (356)

Business travelers (93)

Couples (108)

Solo travelers (70)

Families with young children (39)

Families with older children (23)

Groups (23)

Very good
7.2
based on 356 reviews
Hotel Condition/Cleanliness
7.4
Facilities
6.0
Location
7.8
Room Comfort/Standard
7.1
Staff Performance
7.4
Value for Money
7.3
Food/Dining
6.2

8 CHINPING C.
Taiwan
July 08, 2014
Good place to stay overnight
Good staff, location, clean room
Staff are friendly and love to answer my questions, the room is clean; There are some local restaurant nearby. The restaurant is in high floor has city view but the food and the service in restaurant need to be improved.

7.3 ALFON I.
Indonesia
June 28, 2014
This hotel has a good location,
Location, Fair budget.
Good

8 Sucipto A.
Indonesia
June 23, 2014
Comfortable Budget Hotel
Location, Affordable Price and Clean

4.7 Budihutomo H.
Indonesia
June 22, 2014
Unpleasant and unhygienic
Wifi
Found and killed 8 cockroaches crawling on the bed and floor. The staff was helpful to hunts cockroaches and spray used "Baygon".

6.3 lipaing B.
Indonesia
May 23, 2015
value for money
easy to be find, located at central surabaya, cheap
no problem at all

6.7 Jamri N.
Singapore
June 04, 2014
Good location, near to Gubeng Train Station.
1-Staff very polite and friendly 2-Room quite big and look new 3-Location-Good
Good and Satisfied

6 ida D.
Indonesia
May 23, 2014
Good hotel and nice people there
Nice hotel, very helpfull people, and the hotel is clean

6 PAULUS S.
Indonesia
April 30, 2014
less secure hotel
direct room access
Pleasant

7.7 ali S.
Pakistan
April 30, 2014
Location
Location
Nice hotel. Ac was not working but they promptly changed the room on complaint. Breakfast was lousy no egg and limited menu. Staff was helpful and courteous. we only stayed here as we we had an overnight stop at surabaya for onward travel to banyuwangi...so served our purpose. PS there is a nice eating place just outside the hotel. good food there

5.7 Andi S.
Indonesia
April 13, 2014
Cheap, but not too comfortable.
Location, parking access, price
I took this hotel for it's convenient location. At first glance, this hotel is pretty decent, with its location, parking access, and low price. So, it turned out okay, with several notes. This hotel is sharing building with a karaoke. So expect extra noises at night. The parking access is easy, even with karaoke guests in and out. The location is almost perfect, exactly in the one of the oldest business block in Surabaya, and also near Surabaya's govenrment center.