arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Recent customer comments

Filter by traveler type

based on 401 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 9.3
  • Location 9.0
  • Room Comfort/Standard 9.2
  • Service 9.1
  • Value for Money 8.5
  • Food/Dining 8.7

8 cheung N.
Hong Kong
April 04, 2016
So far so good!
The lobby design is excellent and the facilities (2 pools) are wonderful. However, the room is a bit aged and not so trendy.

10 John W.
United Kingdom
March 24, 2016
Love this hotel! Can not fault it!
This was our second stay at the Maya and it seemed even more spectacular than the first. Service was fantastic, room was beautiful, pools are amazing and so relaxing and peaceful, surrounded by nature. They also have morning yoga for free which is great and we used the gym facilities also which were good. Breakfast there is in a beautiful setting and lots of options and the hotel is a 5 minute drive from Ubud centre, which taxis are arranged by the hotel for you (they generally will organise anything for you or help you in any way they can). The only thing to be aware is that as it is surrounded by greenery and jungle so there are mosquitos there but they fumigate the resort regularly and provide both a spray for the room and also free mosquito cream for your skin if you are going out in the evening (they only really come out at dusk). We will 100% be coming back for a third visit next time we are in Ubud.

8.8 Yiyong H.
March 24, 2016
very good layout, but the villa is a bit small
A nice hotel with beautiful surroundings, great food, must try the spa. Not much activities for kids.

10 Annelie F.
United Kingdom
March 21, 2016

9.6 Jit N.
March 16, 2016
Great location in Ubud
Great location in Ubud, facilities are amazing. Great pool and restaurants in the hotel with free shuttle to Ubud town

9.6 Nizar W.
March 14, 2016
Nice hotel
Nica place to stay, but always had interupted with some people who chop the tree beside of the hotel

6 ahmad M.
March 04, 2016
Breakfest very poor
Design location comfort

9.7 Brent A.
March 03, 2016
Magical experience
Location, accomodation, river cafe
Magical hotel. Stunning grounds, pool, restaurants and cafe. My most favorite place to eat was at the river cafe. Such beautiful, healthy meals.the service of the staff was amazing too

8.4 Yulia S.
February 10, 2016
Great service at Maya Ubud Bali
Great service from the staff. This was my second stay at the hotel. Will go back there again. Staff were attentive and friendly without overwhelming.

10 Victor C.
United States
February 07, 2016
Maya is great
Spa, spa, spa