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Excellent 8.1
Based on 411 reviews

Recent customer comments

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Excellent



based on 411 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 8.1
  • Food/Dining 7.4

10 Dinh N.
Vietnam
August 05, 2013
great, the hotel is close to the old area,
location, clean, reasonable price
great the hotel is close to the old area,very clean and comfortable. the staffs are friendly. good breakfast, reasonable price

7.7 Lisa D.
August 02, 2013
Great hotel, good service, friendly staff
beds with down duvets! greata staff, good location
The hotel staff went out of their way to look after our family group of 9 in total. They were extremely helpful with all our needs including luggage storage, early arrivals from the train, shower facilities and so on.

8.7 Melanie S.
United States
August 01, 2013
Could earn a medal!
Service, location and breakfast
Comfortable, clean, safe, courteous staff and great breakfast!

6.7 Melanie W.
Australia
August 01, 2013
Cheap hotel in the heart of old quarter
Cheap hotel in the middle of old quarter with decent breakfast
This hotel was cheap and located right in the middle of old quarter. Room was small but what else do you want when you are staying in the heart of the city. The breakfast was pretty good and staff we friendly. Now be prepared when you step out of the hotel it is absolutely crazy out there. The paths are full of scooters so you have yo walk along the street and be warned cars will practically swipe you as they go by. There is nothing like it.

6.7 Danny E.
Singapore
July 29, 2013
Comfortable and fuss free
clean, friendly staff & reliable wifi
Highly recommended for a an affordable stay! Would definitely come back if I were to visit hanoi again

6.7 Rachel W.
Malaysia
July 26, 2013
Average stay
Clean, comfortable bed, simple & nice b'fast
The hotel is clean, comfortable room, especially the bed. Unlimited WIFI access available. Overall most of the staffs are friendly and helpful. But one thing to mention, the air conditioning takes very long time to get cool..

8.7 Damian H.
Australia
July 10, 2013
Good dining, shopping but thats it
Next door to Hanoi Backpackers, easy taxi access, we walked everywhere.
It was excellent! We partied everynight at the backpackers, dined at Moms restuarant and a few local places then crashed at our hotel, worth itbut thats all Hanoi had to offer for us!

7.3 George P.
Canada
July 10, 2013
Excellent. Great value for money!!!
Location, Location, Location!!!
Very friendly staff, good breakfast, excellent location, family friendly.

7.3 Cheong T.
Singapore
July 02, 2013
Clean and efficient, pleasant staff
convenient location in old quarters, plenty of dining options nearby, value for money
The staff were generally able to converse in english, and were helpful in giving directions to the places we wanted to visit.

9.3 Takaaki M.
Japan
July 01, 2013
very relaxing
clean , location , friendly
price is good , free wifi in room , friendly staff .... but room is bit small