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Excellent 8.1
Based on 411 reviews

Recent customer comments

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based on 411 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 9.0
  • Location 8.6
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 8.1
  • Food/Dining 7.4

7.7 Teodor J.
December 03, 2012
Nice clean rooms and friendly staff
Free internet
I stay at the Medallion Hanoi Hotel mainly due to its location and value for money. Although it seems mainly to be a tourist hotel, it is also a great hotel for the business traveller. It has nice, clean rooms. Good selection of TV channels and also free internet. The breakfast buffet is also nice although I would like a larger selection of the bread they offer. One of the best features is its location - just step out from the hotel and you are in the heart of the famous Old Quarters.

7.7 Teodor J.
December 03, 2012
This place gets better and better
The location is superb in the Old Quarters
I've stayed at the Medallion Hanoi Hotel numerous times and I must say that the hotel gets better and better each time I stay. The staff is improving and their level of service and friendliness is great for the price you are paying. I stay in the Junior Suite which is a large, nice room with a balcony. The bed is large and comfortable and a nice big flat-screen tv with loads of tv channels, including the movie channels. Internet is free as well. Last time I had stayed I had complained about the breakfast buffet and the lack of staff, but this time it was much better. There were severel empty, cleaned-up tables and the staff was always nearby to serve you - very good improvement. Check-in and check-out is very smooth.

8 maggie K.
Hong Kong
November 26, 2012
centre of old quarter
great location
location is very good in the centre of old quarter, youth bar is just downstairs. clean and tidy in the room while some improvement can be made on the stability of hot water supply pressure for the shower head. staff are nice and helpful. enjoy to stay here

9.3 Kim S.
November 13, 2012
Lovely clean boutique hotel with helpful staff
In old quater
Stayed for 6 nights in this lovely clean hotel with staff who is well inform of where the good restaurant are. Definitely would recommend this hotel to friend who visit Hanoi.

8.3 Kim S.
November 12, 2012
Lovely boutique hotel with good service
In old quater
This boutique hotel is definitely worth your money, good clean and helpful staff.

8.7 Robert M.
November 01, 2012
Great hotel / modern building/ excellent service
Good location in old section ( Hoa Kiem district) of Hanoi, excellent breakfast
We had five very enjoyable nights at the hotel. Room was modern, clean and very comfortable. Restaurant for breakfast was great with best omlettes and good selection of breakfast foods. Dinner at night in restaurant was sparse with little variety and not well attended. Several good restaurants located nearby. Reception and service was excellent and courteous.

9.7 Nikki S.
October 19, 2012
Fantastic location and brilliant breakfast
newer hotel, great location, fantastic staff and great breakfast.
The medallion staff were very accommodating and their english was quite good. The buffet breakfast was outstanding which caters for westerners, but still has the authentic cuisine of asia. If thats what ur after. The staff were fanastic which they offered us a great city map and some great places to eat and drink. The beds were amazing..which is a rarety in hotels these days..the beds were so comforting and the pillows to die for...all down and very cosy. There was a slught smell of new paint smell when you walk down the corridor to your room, but the smells go after entering your room and a small tip..let the shower run for about 3-5mins to let hot water come through. Other than that the hotel in a good location and everything is in good walking distance and id recommend to families, couples or single travellers.

10 Marino V.
August 31, 2012
Great location, very friently and helpfull staff.
Great location, clean and quiet rooms, breakfast buffet excellent, friently and helpfull staff.
the location is ideal. it is located in the heart of the old quarter and, what is important; the hotel is very calm and quiet. we took a premier deluxe room. the room was as publicised, big enough to relax from the chaos and noise of hanoi. the room and the bathroom were very clean and comfortable, with a good bed and armchair. the breakfast has a great choice of asian and occidental food, open from 6:30 till 9:30. the service is good, efficient and very attentive. all this gives the medallion an excellent note. we recommend the hotel, if you go to hanoi. to give a 10, not only the hotel must be excellent, but it also has to have something outstanding. in this case it is the friendliness and support of the staff of the hotel. we had a problem and all the team, with the leadership of nguyen duc, helped us with time and assistance to find a solution.

8.3 Aaron C.
August 01, 2012
Lovely decor and great location
location and near many resturants and shops
I stayed there on my business trip recently. The staff were very friendly and helpful. Great location near many resturanst and shops.

9 Logeswary S.
United Kingdom
July 23, 2012
Great location and freindly staff
Free internet.
Nice breakfast.In Old quarter and reachable access to near by attractions. There is a Free travel information center near the Thai Express. Rooms are clean but our room was very dark and little day light.Stayed there for one night before Halong bay cruise.Near by nice eating places . I will stay again and will recommend.